Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

526 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-12-11T05:04:16+00:00

    Hello everyone. This has become a bit of a mess hasnt it?

    After reading everyones solutions i i found a kinda resoution.

    One reply mentioned that they recieved the error on their 8.1 phone but not their 10 phone. Which means the error is 8.1 specific and i made a mistake buying a 8.1 phone.

    Then another reply mention the windows 10 mobile OTC (over the cable) updater. I looked into that. You download it from the microsoft website onto your computer. Then you plug your phone into the computer via usb cable and it updates your phone to winows 10. It took a while but it worked.

    Now with a windows 10 phone i am able to download and update the games i wanted the phone for in the first place.

    So that is the solution, update your phone to Windows 10. If you can not update your phone there may never be a solution. Some people have had this error for weeks. It is entirely possible that microsoft is done with 8.1.

    Also keep in mind the windows phone is awful. You can go to your closes phone store and buy the cheapest android they have and it will be a better phone then the windows phone in your hand.

    I bought this phone for two reasons and that is Final Fantasy 1 and Final Fantasy 3 with achievements. The solution i have outlined got me to those games so as far as i am concerned the problem is resolved. 

    Thank you all for your replys because i would not have found the solution otherwise.

    If you are unable or unwilling to upgrade your phone, you have my sympothy. There may never be a resolution.

    Not sure what you mean by awful.

    Having used MS W7.5/P8/8.1/10, Android 6/7/8 and iOS since its inception, I would still put MS WP 8/8.1 on top of all of these. Even the hardware for pricepoint was fantastic. I would still put iOS second and Android still 3rd.

    Clean, easy to use, ultra stable and reliable - hardware and available apps. Plus great integration for Office and outlook.com.

    MS WP10 - that's another story.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-12-11T04:35:54+00:00

    The WP 8.1 store will remain usable till July 1st of 2019.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-12-11T04:30:48+00:00

    If they are turning off the WP8.1 store, can they at least let us download the apps and save them to our SD card for later installation?

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more