Lenovo 100s ideapad Bitlocker problem after Windows update Nov 2018.

Anonymous
2018-11-09T16:40:00+00:00

My Lenovo 100s got a Microsoft update on 2/11/18. Since restarting I get the bitlocker blue screen asking me to enter the recovery. I never set one up, was never asked to set one up, so don't have one. Been backwards and forwards with Lenovo, who say they are working on the problem and have now said it is a problem for Microsoft to sort out. Contacted Microsoft who have said it is a hardware problem for Lenovo to sort. Please can someone just help to sort it out.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-12-10T21:21:26+00:00

re the issue with Lenovo 100s and bit locker having been onto Lenovo and Microsoft to get issue resolved

first speaking with LENOVO they confirmed it is a Microsoft issue 100s Ideapad  DOES NOT HAVE TPM CHIP INSTALLED NOR IS THE HARD DRIVE PARTIONED  OR A SEPERATE BOOT OPTION IF YOU READ MICROSOFT OWN CRITERIA  for bit locker to be enabled THE MACHINE NEEDS THESE also as bit locker is Microsoft 

not LENOVO . Having now spoken to a Microsoft agent in the U S A he now agrees that it is their issue 

having pointed out their own criteria for bitlocker  he agreed beyond his pay grade and would force it up the line

I pointed out also two days before the update KB4462919 within my Microsoft account where you are supposed 

to find this key my setting was off it now shows on not changed by me so why cannot the Microsoft accounts be rest to off by default like the update did earlier in year .I have written in disgust to Microsoft AS THIS IS NOW THE SECOND TIME UPDATES HAVE CAUSED ISSUES WITH LAPTOPS WITHIN THE FAMILY AND WE NEED ANSWERI AGREE CORPARTIONS NEED BIT LOCKER I DONT

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  1. Anonymous
    2018-12-16T14:59:33+00:00

    No, not yet. Lenovo say they are working on the problem. As for Microsoft, absolutely nothing, they don't even acknowledge that there is a problem.

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  2. Anonymous
    2018-12-16T11:11:36+00:00

    Hi ,i gave up waiting for a sensible resolution from Microsoft or Lenovo ,took it to my local computer shop where they installed an older version of windows and now ok .

    However this cost me £40 ,which i begrudged :::

    Cheers Jim

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  3. Anonymous
    2018-12-16T10:31:32+00:00

    Hi, have you now got this resolved. I am having the same issue.. But im not very technically minded. Thanks

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  4. Anonymous
    2018-12-10T16:46:27+00:00

    Hi Shafeeq

    This is what Lenovo have to say about it.

    "However, until bitlocker is a piece of software developed by Microsoft and it seems that since they are such a large company that it has not been made clear to all of their representatives that it is their issue. Since BIOS is also software, if we could bypass Bitlocker with a BIOS update we would - but that's exactly what bitlocker was designed to prevent. From my understanding, Microsoft do not yet have a fix for the Lenovo IdeaPad 100, however, since they have provided fixes for a couple of other companies computers in the past weeks I am hoping they are working on it."

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