High Definition Audio Controller (Code: 10) Issue

Anonymous
2019-01-15T06:02:51+00:00

Motherboard: MSI B360M Gaming Plus

OS: Windows 10 Pro

List of things I've done:

Downloaded audio drivers from MSI website

Updated my BIOS

Uninstalled and Reinstalled the High Definition Audio Controller

cmd commands: sfc /scannow & DISM.exe /Online /Cleanup-image /Restorehealth

Completely removed all other audio drivers and installed Realtek audio drivers (Which for some reason never actually appear on device manager?)

I'd appreciate any help I could get.

It started happening out of the blue; I never downloaded anything.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-25T12:33:31+00:00

    I made an account just to comment on this. Happened to me this morning whilst using the laptop (MSI) normally. The whole device froze.

    I did all the standard troubleshooting and the first piece of advice was unhelpful (mainly because the "expert" doesn't follow up in the thread). Nothing worked.

    Tried the above and it's fully resolved! Was panicking that I would need to send the laptop back, especially whilst isolated would become troublesome and leave me without my gaming device.

    Thanks so much.

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  2. Anonymous
    2020-05-19T23:14:36+00:00

    you sir are my hero

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  3. Anonymous
    2020-06-03T05:30:51+00:00

    Thank you very much!  I solve my problem!

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  5. Anonymous
    2020-06-10T14:48:23+00:00

    You are a hero, indeed! Problem solved.

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