High Definition Audio Controller (Code: 10) Issue

Anonymous
2019-01-15T06:02:51+00:00

Motherboard: MSI B360M Gaming Plus

OS: Windows 10 Pro

List of things I've done:

Downloaded audio drivers from MSI website

Updated my BIOS

Uninstalled and Reinstalled the High Definition Audio Controller

cmd commands: sfc /scannow & DISM.exe /Online /Cleanup-image /Restorehealth

Completely removed all other audio drivers and installed Realtek audio drivers (Which for some reason never actually appear on device manager?)

I'd appreciate any help I could get.

It started happening out of the blue; I never downloaded anything.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-18T10:45:13+00:00

    I tried many many things. 

    Solution that finally worked for me (don't skip any steps):

    1. Open device manager and Uninstall High Definition Audio Controller.
    2. Shut down (not restart).
    3. Unplug the power cable.
    4. Press and hold down the power button for 60 seconds.
    5. Plugin and turn on the laptop.

    DUDE THANK YOU SO MUCH I HAVE BEEN STUCK ON THIS ISSUE FOR MORE THAN 1 WEEK THANK YOU

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  3. Anonymous
    2020-02-25T16:31:20+00:00

    Please stop spamming!

    We all have sound issues.

    If you can help its ok.

    But you write the same things in all threads.

    So please ....

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  4. Anonymous
    2020-03-10T19:06:33+00:00

    I followed your instructions to the letter. It worked first time after two evenings spent trawling through the internet and attempting various fixes. Thank you.

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  5. Anonymous
    2020-03-15T17:28:52+00:00

    I tried many many things. 

    Solution that finally worked for me (don't skip any steps):

    1. Open device manager and Uninstall High Definition Audio Controller.
    2. Shut down (not restart).
    3. Unplug the power cable.
    4. Press and hold down the power button for 60 seconds.
    5. Plugin and turn on the laptop.

    Thanks!

    Not a laptop and not the 60 second hold down but step by step otherwise...Thanks!!!!

    Spent all day doing this, that and the other but you nailed it!

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    4 people found this answer helpful.
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