High Definition Audio Controller (Code: 10) Issue

Against my better judgment I did a factory restore on my laptop, which should have returned all devices to working order. but this was not the case. I checked the 'hidden' devices in device manager, and in addition to the erroneously placed hd audio controller, there was a phantom installed realtek audio device entry. checking it's properties,windows reported that the device was not attached to the system. UH-OH..... there are only a couple of causes for this. one is the actual removal of the device, by either turning it off, or physically removing it (neither possible in this case) or the device has an issue so bad that it has stopped working properly. I quickly determined it was a hardware issue, and quickly returned the laptop.

when not even a factory restore or a windows repair install will fix a device issue, 99.9% of the time, it is a device issue.

Hi,

As I mentioned earlier, I had same problem. The following process helped me out.

Go to BIOS Setup.  Disable the Audio and Microphone. Exit the BIOS Setup. Re-Enable them after system restarts. It worked for me. Please let me know if it does to you.

JUST now i checked MB specs ,  i conformed that realtek codecs are embedded 

so try these generic  driver 

here is the directdownload link for windows 10 , 7 

https://download2264.mediafire.com/m6stlsckdw7g/afl9rx48lszvftg/8639\_FF00\_PG470\_Win10\_RS2\_RS3\_RS4\_RS5\_Win7\_WHQL.zip

The above direct link may be avaiable for certain time only. If direct link is expired means , ten  go to below website to download the requested drivers

https://necacom.net/index.php/realtek/hda/11855-realtek-high-definition-audio-hda-version-6-0-1-8639-whql

As my unit was a laptop, that option was not available.

In any case, the HD audio controller device listed in system, is supposed to be there. It is the motherboard resource for the onboard sound card. If, like in my case, the device has an issue, and there are no unknown or other devices listed in device manager which could possibly be the sound device, then you likely have a hardware issue resulting from a bad, or failing motherboard. The failure may stop only with the sound device, or it might eventually propagate to the rest of the board resulting in total board failure. Your best bet is to replace the motherboard, or in case of a new board, return it for a new one.

I returned my laptop to where i bought it from, and as soon as the money is back in the bank, I will get another one.

Hi SatyridMouse49,

You can try this which did the trick for me:

Uninstall the driver then shut your computer and power on your computer again. Don't restart your computer but shut your computer then power on again. Hope this will do the trick for you as well.