High Definition Audio Controller (Code: 10) Issue

Anonymous
2019-01-15T06:02:51+00:00

Motherboard: MSI B360M Gaming Plus

OS: Windows 10 Pro

List of things I've done:

Downloaded audio drivers from MSI website

Updated my BIOS

Uninstalled and Reinstalled the High Definition Audio Controller

cmd commands: sfc /scannow & DISM.exe /Online /Cleanup-image /Restorehealth

Completely removed all other audio drivers and installed Realtek audio drivers (Which for some reason never actually appear on device manager?)

I'd appreciate any help I could get.

It started happening out of the blue; I never downloaded anything.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-03-30T05:38:39+00:00

    I tried many many things. 

    Solution that finally worked for me (don't skip any steps):

    1. Open device manager and Uninstall High Definition Audio Controller.
    2. Shut down (not restart).
    3. Unplug the power cable.
    4. Press and hold down the power button for 60 seconds.
    5. Plugin and turn on the laptop.

    I made an account just to **** thank you. Dude I was stuck on this **** for a good 1-2 days. Legend!

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  2. Anonymous
    2020-03-26T09:28:38+00:00

    That's exactly what I did and it worked!

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  3. Anonymous
    2020-03-26T08:15:29+00:00

    I can't believe it - I spent all day trying to figure out the solution to "No Input or Output Audio Devices" for Windows 10  after an update. I kept being told to reinstall drivers and nothing worked.

    Bizarrely, uninstalling my Sound Device from Device Manager as well as the HD Audio Controller and holding power for 50 seconds with the cord unplugged worked!

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  4. Anonymous
    2020-03-15T17:28:52+00:00

    I tried many many things. 

    Solution that finally worked for me (don't skip any steps):

    1. Open device manager and Uninstall High Definition Audio Controller.
    2. Shut down (not restart).
    3. Unplug the power cable.
    4. Press and hold down the power button for 60 seconds.
    5. Plugin and turn on the laptop.

    Thanks!

    Not a laptop and not the 60 second hold down but step by step otherwise...Thanks!!!!

    Spent all day doing this, that and the other but you nailed it!

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    4 people found this answer helpful.
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  5. Anonymous
    2020-03-10T19:06:33+00:00

    I followed your instructions to the letter. It worked first time after two evenings spent trawling through the internet and attempting various fixes. Thank you.

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