I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.
I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:
Sign into this computer using your Microsoft account
Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.
We'll need your current Windows password one last time.
The password you entered for your device is incorrect. Please try again.
No matter what I do, it always claims my correct password is incorrect. Please help!
Microsoft account login password error
I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.
I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:
Sign into this computer using your Microsoft account
Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.
We'll need your current Windows password one last time.
The password you entered for your device is incorrect. Please try again.
No matter what I do, it always claims my correct password is incorrect. Please help!
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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68 answers
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Anonymous
2019-11-17T20:41:52+00:00 -
Anonymous
2019-11-17T20:42:27+00:00 I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.
I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:
Sign into this computer using your Microsoft account
Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.
We'll need your current Windows password one last time.
The password you entered for your device is incorrect. Please try again.
No matter what I do, it always claims my correct password is incorrect. Please help!
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Anonymous
2019-11-21T11:08:55+00:00 Same problem here. I wondering how it can be solved. No, Microsoft site solve this problem. My laptop is one month old.
Awaiting solution for this The password you entered for your device is incorrect. Please try again.
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Anonymous
2019-11-25T13:53:55+00:00 YES JUST LEAVE IT BLANK DONT PUT CURRENT PASSWORD JUST CLICK NEXT TO PROCEED
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Anonymous
2019-11-27T15:08:59+00:00 instantly worked for me. Thnaks!.