After an hour of frustration I found this! Thanks!
Microsoft account login password error
I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.
I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:
Sign into this computer using your Microsoft account
Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.
We'll need your current Windows password one last time.
The password you entered for your device is incorrect. Please try again.
No matter what I do, it always claims my correct password is incorrect. Please help!
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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68 answers
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Anonymous
2020-01-02T19:34:50+00:00 -
Anonymous
2020-01-05T22:24:29+00:00 I had the same problem. I finally figured it out 2 hours later on my own. try leaving local password blank.
OMG! Just loaded Win10. I just spent 2 hrs too. I changed my MS password for nothing! What a waste of my time.
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Anonymous
2020-01-07T01:37:17+00:00 Was having the same problem. This was the answer. Thanks Luthifer1
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Anonymous
2020-01-11T16:41:14+00:00 I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.
I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:
Sign into this computer using your Microsoft account
Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.
We'll need your current Windows password one last time.
The password you entered for your device is incorrect. Please try again.
No matter what I do, it always claims my correct password is incorrect. Please help!
Leaving it blank, did not work for me. The fix/solution for me was to "turn off/disable" my personal virtual private network (VPN) service. I was then able to complete the sign in with my Microsoft account password. I hope this helps.
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Anonymous
2020-01-14T04:41:26+00:00 Hi Laura. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
How about trying to change the password?
https://support.microsoft.com/en-us/help/402697...
If not possible then user Microsoft Account Recovery to reset password:
https://support.microsoft.com/te-in/help/17875/...
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
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