Microsoft account login password error

Anonymous
2019-01-05T05:31:57+00:00

I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.

I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:

Sign into this computer using your Microsoft account

Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.

We'll need your current Windows password one last time.

The password you entered for your device is incorrect. Please try again.

No matter what I do, it always claims my correct password is incorrect. Please help!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2019-01-05T05:39:23+00:00

    Hi Laura. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

    How about trying to change the password?

    https://support.microsoft.com/en-us/help/402697...

    If not possible then user Microsoft Account Recovery to reset password:

    https://support.microsoft.com/te-in/help/17875/...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2019-01-05T06:42:20+00:00

    Hello,

    On the 'We'll need your current Windows password one last time' screen, you need to enter your local account password, not Microsoft account password.

    Hope this helps!

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  3. Anonymous
    2019-02-05T19:27:58+00:00

    I am having this issue and was wondering where I would find my local account password I only know my password I have for my email and xbox

    also if you mean the password you set to log into your pc I dont have one the pc is new and I did not set it yet

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  4. Anonymous
    2019-04-19T07:48:06+00:00

    I had the same problem. I finally figured it out 2 hours later on my own. try leaving local password blank.

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  5. Anonymous
    2019-06-16T05:37:47+00:00

    Hello,

    On the 'We'll need your current Windows password one last time' screen, you need to enter your local account password, not Microsoft account password.

    Hope this helps!

    Thank you so much!

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