Microsoft account login password error

Anonymous
2019-01-05T05:31:57+00:00

I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.

I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:

Sign into this computer using your Microsoft account

Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.

We'll need your current Windows password one last time.

The password you entered for your device is incorrect. Please try again.

No matter what I do, it always claims my correct password is incorrect. Please help!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-01-07T01:37:17+00:00

    Was having the same problem. This was the answer. Thanks Luthifer1

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-01-05T22:24:29+00:00

    I had the same problem. I finally figured it out 2 hours later on my own. try leaving local password blank.

    OMG! Just loaded Win10. I just spent 2 hrs too. I changed my MS password for nothing! What a waste of my time.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-01-02T19:34:50+00:00

    After an hour of frustration I found this! Thanks!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-12-25T12:22:09+00:00

    Its not the ms account password the one last time thing is incorrect, its the password you used during the setup of the computer, if you didnt set a password just click next or ok .

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-12-25T06:59:00+00:00

    I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is

    Was this answer helpful?

    0 comments