Microsoft account login password error

Anonymous
2019-01-05T05:31:57+00:00

I just got a new computer. I am unable to register this device with my Microsoft account or use it to log into Microsoft because while it accepts my correct password at the first stage, it always claims my password is incorrect at the next stage when it prompts me to enter my password "one last time". I have made sure over dozen of tries that I am entering my password correctly, the same way, both times. I have changed my password to make absolute sure I know what it is.

I got to Settings > Accounts > Your Info > Sign in with a Microsoft account instead. First step, enter email address. Accepted. Second step, enter password. Accepted. Then, this prompt:

Sign into this computer using your Microsoft account

Next time you sign into this computer, use your Microsoft account password or, if you've set it up, your PIN or Windows Hello.

We'll need your current Windows password one last time.

The password you entered for your device is incorrect. Please try again.

No matter what I do, it always claims my correct password is incorrect. Please help!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-08-19T18:48:49+00:00

    I reset my password and it's still saying that its incorrect.

     (Update: I figured it out, I was supposed to leave it blank apparently

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  2. Anonymous
    2019-06-16T05:37:47+00:00

    Hello,

    On the 'We'll need your current Windows password one last time' screen, you need to enter your local account password, not Microsoft account password.

    Hope this helps!

    Thank you so much!

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  3. Anonymous
    2019-07-18T09:38:25+00:00

    Thank you Luthifer, you are the boss

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  4. Anonymous
    2019-09-22T02:19:31+00:00

    i left it blank and its not working

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  5. Anonymous
    2019-08-23T13:35:40+00:00

    Oh my God, you deserve a medal. Thank you SO much!

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