Microsoft Edge and other Microsoft Store apps might not connect to the Internet after installing the Windows 10 October 2018 update

Anonymous
2018-10-04T21:36:35+00:00

After installing the Windows 10 October 2018 update (version 1809), Microsoft Store apps are no longer able to connect to the Internet.  For example, Microsoft Edge is unable to connect to any websites, displaying the message, “Hmmm...can’t reach this page.”  Apps like Mail, Calendar, and News are not working properly.  And Microsoft Store says to check my connection.

Non-Store apps, such as Internet Explorer, are still able to connect to the Internet.

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2018-10-04T21:41:00+00:00

Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6.  Microsoft is working on a solution that is planned to be released in a future Windows update.  In the meantime, you can resolve this problem by enabling IPv6:

  1. Open the Settingsapp and select Networking & Internet > Network and Sharing Center.
  2. Select the network adapter you're using (by clicking the appropriate link next to “Connections”) and select Properties.
  3. On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6).
  4. Select OK to save your changes.

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Anonymous
2018-10-05T19:14:26+00:00

If you still having issues after enabling IPv6, I suggest changing your network profile to Public.  Go to Settings, Network & Internet and click on Change connection properties.  Under Network profile, click on Public.

If that doesn’t work, run Network reset. This will reinstall your network adapters and set other networking components back to their original settings.  You might need to reinstall any VPN software or virtual switches after. Go to Settings, Network & Internet and click on Network reset.  Click on Reset now.

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  1. Anonymous
    2018-11-11T18:29:36+00:00

    I had the same problem and the solotion was to enable IP V6.

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  2. Anonymous
    2018-11-14T18:09:04+00:00

    Hopefully many will have found that Microsoft released another update to Windows 10 several days ago (at least some of the updates were released outside of the Windows patch monthly cycle).  Yesterday I applied an update to my Windows 10 Mobile device, which had previously had its operation hobbled by an early Oct. 2018 Windows 10 Mobile automatic update.  Although the update process was slow and troublesome (I ended up having to do a "reset" rather than a normal reboot), in the end it fixed the app access to internet and related problems, and most of the few installed apps are again working.  I understand that Microsoft is not offering any new feature updates for Windows 10 Mobile, but for a device purchased less than one year prior from the Microsoft Store, it'd be nice to not have functionality broken by Microsoft, and then have no option for support or resolution from the OS publisher.  PITA!

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  3. Anonymous
    2018-11-28T20:00:30+00:00

    I have IPv6 enabled, but there is no IPv6 network connectivity. Perhaps my ISP still doesn't support it on my connection? So am I **** out of luck when it comes to using Edge?

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