Microsoft Edge and other Microsoft Store apps might not connect to the Internet after installing the Windows 10 October 2018 update

Anonymous
2018-10-04T21:36:35+00:00

After installing the Windows 10 October 2018 update (version 1809), Microsoft Store apps are no longer able to connect to the Internet.  For example, Microsoft Edge is unable to connect to any websites, displaying the message, “Hmmm...can’t reach this page.”  Apps like Mail, Calendar, and News are not working properly.  And Microsoft Store says to check my connection.

Non-Store apps, such as Internet Explorer, are still able to connect to the Internet.

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2018-10-04T21:41:00+00:00

Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6.  Microsoft is working on a solution that is planned to be released in a future Windows update.  In the meantime, you can resolve this problem by enabling IPv6:

  1. Open the Settingsapp and select Networking & Internet > Network and Sharing Center.
  2. Select the network adapter you're using (by clicking the appropriate link next to “Connections”) and select Properties.
  3. On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6).
  4. Select OK to save your changes.

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Anonymous
2018-10-05T19:14:26+00:00

If you still having issues after enabling IPv6, I suggest changing your network profile to Public.  Go to Settings, Network & Internet and click on Change connection properties.  Under Network profile, click on Public.

If that doesn’t work, run Network reset. This will reinstall your network adapters and set other networking components back to their original settings.  You might need to reinstall any VPN software or virtual switches after. Go to Settings, Network & Internet and click on Network reset.  Click on Reset now.

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  1. Anonymous
    2018-10-07T14:54:26+00:00

    Might there be some way to resolve the microsoft hosts?

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  2. Anonymous
    2018-10-07T16:24:21+00:00

    The Network and Sharing Centre is not included in my Internet & Network settings... probably because I'm using Windows 10 S Mode, which I'd LIKE to upgrade HOWEVER I cannot access the WindowsStore to do so (see first problem - catch 22!). The properties of my connection (which I have set to 'public' per another post on this issue) show IPV6 is in fact being used... still I cannot access the Store.

    Also the 'activation servers' are not available such that I cannot activate my installation of Windows 10 S Mode...

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  3. Anonymous
    2018-10-08T06:29:00+00:00

    Clicking on 'properties' shows me a list of properties but there is no option to change anything. I seem to have an IPv 4 address but not 6.

    I cannot get any MS Office programmes to work since the update - now Word has also failed, when I try to open it I get the message: "We're sorry but Microsoft Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result." It is also showing as an 'unlicensed product' but my license was just renewed in August! What is going on?

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