Microsoft Edge and other Microsoft Store apps might not connect to the Internet after installing the Windows 10 October 2018 update

Anonymous

After installing the Windows 10 October 2018 update (version 1809), Microsoft Store apps are no longer able to connect to the Internet. For example, Microsoft Edge is unable to connect to any websites, displaying the message, “Hmmm...can’t reach this page.” Apps like Mail, Calendar, and News are not working properly. And Microsoft Store says to check my connection.

Non-Store apps, such as Internet Explorer, are still able to connect to the Internet.

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Anonymous

Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6. Microsoft is working on a solution that is planned to be released in a future Windows update. In the meantime, you can resolve this problem by enabling IPv6:

Open the Settingsapp and select Networking & Internet > Network and Sharing Center.
Select the network adapter you're using (by clicking the appropriate link next to “Connections”) and select Properties.
On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6).
Select OK to save your changes.

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Anonymous

If you still having issues after enabling IPv6, I suggest changing your network profile to Public. Go to Settings, Network & Internet and click on Change connection properties. Under Network profile, click on Public.

If that doesn’t work, run Network reset. This will reinstall your network adapters and set other networking components back to their original settings. You might need to reinstall any VPN software or virtual switches after. Go to Settings, Network & Internet and click on Network reset. Click on Reset now.

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177 additional answers

Anonymous

2018-10-06T22:43:50+00:00

My Toshiba laptop is in the “preparing automatic repair” and it is stuck there. This has all happened after the Windows Oct 2018 automatic update. I dont want to lose all my info and work. Please come up with a fix.

I have tried multiple hard starts and it still does not work.

This us just awful. PLEASE PLEASE. Find the fix...

Sorry you are having these issues. Are you able to contact Microsoft Support ?

They will help you get your system back. Or call them if you are in the US: 1-800-642-7676
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Anonymous

2018-10-06T22:31:34+00:00

My Toshiba laptop is in the “preparing automatic repair” and it is stuck there. This has all happened after the Windows Oct 2018 automatic update. I dont want to lose all my info and work. Please come up with a fix.

I have tried multiple hard starts and it still does not work.

This us just awful. PLEASE PLEASE. Find the fix...
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Anonymous

2018-10-06T17:02:35+00:00

I'm having issues as well I updated to the 1809 update. and now when I turn my computer on Windows freezes will not boot up unless I hit the reset button then Windows loads or if I'm in Windows and I have to restart the computer then Windows works fine ... but when I turn the computer off and then try and turn it back on with the power button Windows and the CPU loads up starts to get real hot. I reset the windows and did a clean install but it still does it. Never had this problem before until I put 1809 on there
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