Microsoft Edge and other Microsoft Store apps might not connect to the Internet after installing the Windows 10 October 2018 update

Anonymous
2018-10-04T21:36:35+00:00

After installing the Windows 10 October 2018 update (version 1809), Microsoft Store apps are no longer able to connect to the Internet.  For example, Microsoft Edge is unable to connect to any websites, displaying the message, “Hmmm...can’t reach this page.”  Apps like Mail, Calendar, and News are not working properly.  And Microsoft Store says to check my connection.

Non-Store apps, such as Internet Explorer, are still able to connect to the Internet.

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2018-10-04T21:41:00+00:00

Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6.  Microsoft is working on a solution that is planned to be released in a future Windows update.  In the meantime, you can resolve this problem by enabling IPv6:

  1. Open the Settingsapp and select Networking & Internet > Network and Sharing Center.
  2. Select the network adapter you're using (by clicking the appropriate link next to “Connections”) and select Properties.
  3. On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6).
  4. Select OK to save your changes.

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Anonymous
2018-10-05T19:14:26+00:00

If you still having issues after enabling IPv6, I suggest changing your network profile to Public.  Go to Settings, Network & Internet and click on Change connection properties.  Under Network profile, click on Public.

If that doesn’t work, run Network reset. This will reinstall your network adapters and set other networking components back to their original settings.  You might need to reinstall any VPN software or virtual switches after. Go to Settings, Network & Internet and click on Network reset.  Click on Reset now.

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  1. Anonymous
    2018-10-30T20:21:39+00:00

    Hi I installed windows 10 that had the 1809 update already on it. After everything was installed. I went to my start menu and there wasn't no Microsoft store, calendar ,Xbox app nothing .

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  2. Anonymous
    2018-10-30T12:17:40+00:00

    For me, the widely-publicized suggestion to enable IPV6 does not work, while the suggestion to change the network profile from Private to Public DOES work.

    However, I don't want to leave it set like that so I will happily do without Store and Edge until this issue with the October Update is fixed properly. Thank goodness for third party browsers.

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  3. Anonymous
    2018-10-27T08:19:16+00:00

    My Toshiba laptop is in the “preparing automatic repair” and it is stuck there. This has all happened after the  Windows Oct 2018 automatic update. I dont want to lose all my info and work.   Please come up with a fix. 

    I have tried multiple hard starts and it  still does not work. 

    This us just awful. PLEASE PLEASE.   Find the fix...

    Sorry you are having these issues. Are you able to  contact Microsoft Support ?

    They will help you get your system back. Or call them if you are in the US: 1-800-642-7676

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