Audio problem on Logitech Z Cinema after October Update

Anonymous
2018-10-03T21:26:38+00:00

Hi,

After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

Driver update, restart explorer, restart Windows Audio service didn't help.

Any suggestion ?

Thanks

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-12-24T12:57:05+00:00

    Hi,

    After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

    Driver update, restart explorer, restart Windows Audio service didn't help.

    Any suggestion ?

    Thanks

    My issue is the volume is either full or off and no in between, despite the volume setting on either windows or zcinema's volume control..

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  2. Anonymous
    2018-12-24T14:40:15+00:00

    Hi,

    After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

    Driver update, restart explorer, restart Windows Audio service didn't help.

    Any suggestion ?

    Thanks

    My issue is the volume is either full or off and no in between, despite the volume setting on either windows or zcinema's volume control..

    But can you use the Zcinema software? Like powering the speakers through the icon loaded next to the clock in the bottom right?

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  3. Anonymous
    2018-12-28T18:37:34+00:00

    I can, the software opens. The volume controls have no effect on volume except at 0. So at 75%, 50%, 25% setting in zcinema, output is 100%. If zcinema is 0%, output is 0%.

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  4. Anonymous
    2019-01-05T13:57:39+00:00

    Same prob... and i love how "support" is trying to give us the same "problemsolver" over and over again while everyone says it doesnt work

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  5. Anonymous
    2019-01-07T17:41:10+00:00

    Check out logitec's answer: https://community.logitech.com/s/question/0D55A000089cIfMSAU/logitech-zcinma-windows-10-problem

    "The Logitech Z Cinéma will work with operating system Windows XP Vista and windows 7 only." 

    Guess we've been lucky to this point... planned obsolescence is real, folks :'(

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