Audio problem on Logitech Z Cinema after October Update

Anonymous
2018-10-03T21:26:38+00:00

Hi,

After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

Driver update, restart explorer, restart Windows Audio service didn't help.

Any suggestion ?

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-06T02:17:19+00:00

    Hello every body,

    I'm agree with you, it is a realy good audio system and I had the same problem like you.

    After lot of installation and unstallation of drivers, I tried every thing which was possible. I finally manage to make it work fine. I simply brutally unpluged the power supply of the speakers when all was on. I plug it again and switch on with the telecommand and all was working fine. I turn off the computer and restart, all is going fine. Don't ask me how what happen but it works ! Maybe an internal reset.

    I hope it will work for you too.

    Sorry for my approximative english ;-)

    Can't believe what I just read... then it worked for me too. KISS they said...

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  2. Anonymous
    2019-02-17T04:06:21+00:00

    Hello every body,

    I'm agree with you, it is a realy good audio system and I had the same problem like you.

    After lot of installation and unstallation of drivers, I tried every thing which was possible. I finally manage to make it work fine. I simply brutally unpluged the power supply of the speakers when all was on. I plug it again and switch on with the telecommand and all was working fine. I turn off the computer and restart, all is going fine. Don't ask me how what happen but it works ! Maybe an internal reset.

    I hope it will work for you too.

    Sorry for my approximative english ;-)

    This is one damn dumb fix... but it WORKS! xD

    I CANT BELIEVED THAT THIS WORKED... THANK YOU SO MUCH!!!

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  3. Anonymous
    2019-02-18T15:36:44+00:00

    How do you turn the speakers on via telecommand?

    I do not have the remote

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  4. Anonymous
    2019-03-09T23:08:14+00:00

    It is my pleasure to announce that everything is working 100% again including all the remote functionality.

    Kudos to Microsoft.

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  5. Anonymous
    2019-03-14T17:05:30+00:00

    Thank you so much Microsoft for fixing the problem.

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