Audio problem on Logitech Z Cinema after October Update

Anonymous
2018-10-03T21:26:38+00:00

Hi,

After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

Driver update, restart explorer, restart Windows Audio service didn't help.

Any suggestion ?

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-01-22T21:52:29+00:00

    Hello every body,

    I'm agree with you, it is a realy good audio system and I had the same problem like you.

    After lot of installation and unstallation of drivers, I tried every thing which was possible. I finally manage to make it work fine. I simply brutally unpluged the power supply of the speakers when all was on. I plug it again and switch on with the telecommand and all was working fine. I turn off the computer and restart, all is going fine. Don't ask me how what happen but it works ! Maybe an internal reset.

    I hope it will work for you too.

    Sorry for my approximative english ;-)

    Wow dude, thank you so much!

    It sounded too ridiculous to be true, but it worked! Even after reboot everything works fine just like before the update!

    I bet Logitech and Microsoft wouldn't have come up with this solution, haha.

    Guess you saved us all a lot of money!

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  2. Anonymous
    2019-01-22T23:56:20+00:00

    I honestly couldn't believe it would work but it really did. Well kind of. I can control the volume like before but I still can't turn on/off via the remote and activate srs surround.

    Edit: Now that I used the speakers through aux for some time I can say for sure that the max volume is much higher via usb. Also bass and treble levels can be controlled via the taskbar Z-Cinema app but like I said before, no power on/off or srs control.

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  3. Anonymous
    2019-01-23T13:30:04+00:00

    This is one damn dumb fix... but it WORKS! xD

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  4. Anonymous
    2019-01-23T13:49:40+00:00

    Hi ChimerePants31, = Problem fixer!

    Also, FLV-84, Veddermandis = other users for whom it has worked!

    ChimePants31-your English was brilliant-easily understandable.

    Your solution WORKS =Brilliant all Z users will be very grateful!!!!!

    I set the music going on Itunes at 45% volume, only volume setting working, then took your nuclear option! & pulled the power plug out of the sub-woofer.

    Waited a few mins for electrics to clear, plugged in again-no sound at all > very scared but used my brain & told myself "REBOOT", as IT always told me do back in W95 times!...., as it fixed many PC problems.

    Post Reboot: Brilliant everything works again: full sound variability on everything; r/c, Z Volume keypad icon, taskbar vol slider.

    Sound blasts out at full volume now, if I need it, but mostly 50%-60% is great.

    Hence, I will now tell Logitech so that they can publish this solution on their web-site.

    Bit disappointed with them as they have not replied yet to my last e-mail to them last Sat Jan 19th telling them to work with MS to fix it!

    Hopefully this solution reaches all Z users everywhere.

    Clive-Reading UK.

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  5. Anonymous
    2019-01-23T14:02:14+00:00

    Clive I think you should clearly state on your email that this is a partial fix, some functionalities still don't work like before as I stated in my above post.

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