Audio problem on Logitech Z Cinema after October Update

Anonymous
2018-10-03T21:26:38+00:00

Hi,

After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

Driver update, restart explorer, restart Windows Audio service didn't help.

Any suggestion ?

Thanks

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-24T20:02:25+00:00

    Still need help.

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  2. Anonymous
    2018-11-15T14:53:58+00:00

    Hello,

    Thank you for your response.

    Thank you for writing to Microsoft Community Forums.

    I would suggest you to download the driver and restart your computer.

    Refer the Microsoft article to update the drivers

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator

    I appreciate the reply but have you at least read through the entire thread? The only available driver from Logitech stopped working correctly after update 1803 no matter what I try and god knows I tried everything described here.

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  3. Anonymous
    2018-11-15T01:11:22+00:00

    Hello,

    Thank you for your response.

    Thank you for writing to Microsoft Community Forums.

    I would suggest you to download the driver and restart your computer.

    Refer the Microsoft article to update the drivers

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator

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  4. Anonymous
    2018-11-14T12:39:57+00:00

    I think the only way to get everything working again is getting the driver from a windows 10 system before the update, could it be possible?

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  5. Anonymous
    2018-11-11T23:09:53+00:00

    Tried all of the above with no luck either.

    I think the problem is the driver Windows is using for Z-Cinema both in audio inputs and outputs and sound video and game controllers section.

    It is dated 14/09/2018 and it's version 10.0.17763.1 digitally signed by Microsoft.

    My guess is that before the 1809 and older driver was used that worked with Z-Cinema with no problems at all.

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