Audio problem on Logitech Z Cinema after October Update

Anonymous
2018-10-03T21:26:38+00:00

Hi,

After installing October Update on Windows 10 volume control is not working (using Logitech Z Cinema speakers through USB).

Driver update, restart explorer, restart Windows Audio service didn't help.

Any suggestion ?

Thanks

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-12-01T23:55:14+00:00

    Same here. Did the update 1809 today, no USB sound now.

    I tried install/uninstall, clean install, name it, nothing works.

    Bravo MS...

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  2. Anonymous
    2018-11-15T14:53:58+00:00

    Hello,

    Thank you for your response.

    Thank you for writing to Microsoft Community Forums.

    I would suggest you to download the driver and restart your computer.

    Refer the Microsoft article to update the drivers

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator

    I appreciate the reply but have you at least read through the entire thread? The only available driver from Logitech stopped working correctly after update 1803 no matter what I try and god knows I tried everything described here.

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  3. Anonymous
    2018-11-11T03:01:23+00:00

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I would suggest you to follow below mentioned method and see if that helps.

    Method : Check the services in the background.

    1. Go to Search, type ‘Services.msc’, and go to Services.
    2. Find Windows Audio, right click on it, and go to Properties.
    3. Make sure that Startup type is set to Automatic.
    4. Click on Stop, and wait for the process to stop.
    5. Now, click to start once again.
    6. Restart your computer, and check if the issue is resolved.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator

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  4. Anonymous
    2018-10-08T19:44:18+00:00

    I am having the same issue. I tried everything even installing several different drivers from Logitech. I hope there is a fix soon for this issue I love my Logitech z Cinema Speakers.

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  5. Anonymous
    2018-10-05T18:33:18+00:00

    I have the same problem. Worked fine until the 1809 update. Now the volume control doesn't work. The speakers are at full volume all the time. Reinstalling the Logitech software doesn't help. Followed Harish's suggestions and that didn't work either.

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