Audio problem on Logitech Z Cinema after October Update

It is my pleasure to announce that everything is working 100% again including all the remote functionality.

Kudos to Microsoft.

Hello every body,

I'm agree with you, it is a realy good audio system and I had the same problem like you.

After lot of installation and unstallation of drivers, I tried every thing which was possible. I finally manage to make it work fine. I simply brutally unpluged the power supply of the speakers when all was on. I plug it again and switch on with the telecommand and all was working fine. I turn off the computer and restart, all is going fine. Don't ask me how what happen but it works ! Maybe an internal reset.

I hope it will work for you too.

Sorry for my approximative english ;-)

This is one damn dumb fix... but it WORKS! xD

I CANT BELIEVED THAT THIS WORKED... THANK YOU SO MUCH!!!

Hello David,

Thank you for writing to Microsoft Community Forums. I am glad to assist you on this.

Please provide some additional information, so that we can assist you better.

1. Did you make any changes to the computer before this issue occurred?
2. Do you see any error message when you connect speakers to the computer?
3. May I know the make and model number of your computer?

However, I would suggest you to please follow below mentioned steps and see if that works.

            1. Windows + x > Control Panel > Hardware and Sound > Sound

            2. Set the current speakers you are using to "Default Device"

            3. Disable all other audio devices.

           4. If possible, re-configure the speakers you are using (using the "Configure" button).

Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

Hope it helps.

Harish

Microsoft Community - Moderator

Hi, Do you have update for that driver problem. I have that problem since the 2 last update as 1809. (2) weeks a go

I recently found that when I plug the USB cable of my speaker, the video come also slow and the remote volume of my Logitech stay ' no adjustable''. When I disconnect the USB, teh video stream recome normal

The  main installation is on my  House computer and I have the same problem with my 2 portable IBM Lenovo PC

The Z cinema Speaker is an expensive speaker and we have to consider to put a rond $ 500.00 CAD, to have the equivalence on the market''

I have done all driver upgrade and conversation with Logitech and they are not able to give us more infos

My Z cinema is  S 00002 , witch is suppose to be compatible

Do Windos have a Patch top sol,ve that problem ?

Please see the link below

1)

https://community.logitech.com/s/question/0D55A000089cIfMSAU/logitech-zcinma-windows-10-problem

2)

https://support.logitech.com/en\_us/product/z-cinma-advanced-surround-sound-system/downloads

 Best regards

AB

Hi Hans-JurgWinistorfer,

Schön, dass es jetzt für Sie behoben ist. Leider kann ich kein Deutsch sprechen, aber dank Google-Übersetzer funktioniert das hoffentlich.

Grüße Clive.

Super, habe Stunden gesucht und jetzt ist alles Bestens.

DANKE