I too am in the HP Spectre camp. 1809 installs and then hangs on the reboot. Only had the machine 7 months. I thought I'd never say this, but I'm about to jump ship and head for an Apple.
Unable to update Windows 10 to v1809. Freezing at boot after reboot.
I am not being able to update my windows 10 device. After all the update files downloaded, I restarted the system (2 times). But it freezes at a boot screen like the image. It doesn't boot up. Even the keyboard isn't working at this time. And after I force shutdown using button and restart again, it takes too long to restart. And everything is back to normal like previous.
Am I doing something wrong here? Is it only me facing this issue?
How to solve this or update my system? Someone, please help me.
PC specs:
RAM 32 GB
Graphics: NVIDIA 970
CPU: Intel(R) core(TM) i7-5820K @3.30GHz 3.30GHz
64 bit
I've installed a UXtheme patcher and a theme. If its the problem here.
Windows for home | Windows 10 | Windows update
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Anonymous
2018-12-14T17:50:29+00:00 -
Anonymous
2018-12-15T02:31:51+00:00 Same problem here.
Just bought the HP Spectre this week. Naturally the first thing I do is check for the latest Windows updates, and I get hit by this while trying to install 1809. Now I'm considering sending it back if this isn't sorted pretty quick.
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Anonymous
2018-12-15T08:01:16+00:00 I hope that Microsoft will quickly come up with a solution to this problem.
It is very quiet at the moment.
I use an ASUS M5 A99X evo motherboard, so it does not only deal with MSI.
Would be nice if Microsoft also responded to this.
GJ
ps. try today again to update, same problem, freeze screen at boot, so back to 1803 with image.
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Anonymous
2018-12-15T08:27:35+00:00 Found Lenovo published BIOS upgrade (Dec 10, 2 days before 1809) and I'll try to upgrade to 1809 again.
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Anonymous
2018-12-17T15:30:18+00:00 On acer switch 11v, i was able to update with update assistant tool, with a few errors on restart. Eventually got it, and restarted a few times after just fine. But i shut down completely, and thats when problems started. It would never boot up. Eventually forced to use recovery drive, but did little to help. Tried startup repair, fix mbr in command prompt nothing worked. Still wouldn't boot from a complete shutdown. Forced to do a fresh install. Then i updated to 1803, which was fine. But when i tried to update to 1809 again, same thing. It would never boot up from a complete shutdown. So did a fresh install again, now on 1803 again til this gets sorted out.
I'm having the EXACT same issue on the same machine. A few of my students are claiming their devices did Windows Updates last night now the machine freezes on startup!