Unable to update Windows 10 to v1809. Freezing at boot after reboot.

Anonymous
2018-10-03T13:09:31+00:00

I am not being able to update my windows 10 device. After all the update files downloaded, I restarted the system (2 times). But it freezes at a boot screen like the image. It doesn't boot up. Even the keyboard isn't working at this time. And after I force shutdown using button and restart again, it takes too long to restart. And everything is back to normal like previous.

Am I doing something wrong here? Is it only me facing this issue? 

How to solve this or update my system? Someone, please help me.

PC specs:

RAM 32 GB

Graphics: NVIDIA 970

CPU: Intel(R) core(TM) i7-5820K @3.30GHz 3.30GHz

64 bit

I've installed a UXtheme patcher and a theme. If its the problem here. 

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-10-11T07:17:11+00:00

    Same issue there, again with MSI

    I7 5820k 

    MSI X99A Sli Krait 

    32GB

    With no windows modifications

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  2. Anonymous
    2018-10-10T03:53:43+00:00

    Hi guys, 

    I am having the same problem at the moment on my asus laptop.

    Downloading is fine. Installing is fine to 100% then reboot and the system was frozen at the spinning dots :(

    please help to fix it 

    Thanks 

    Regards,

    DDK

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  3. Anonymous
    2018-10-07T15:16:29+00:00

    I'm currently using that BIOS and got the same error when trying to upgrade.

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  4. Anonymous
    2018-10-07T12:09:08+00:00

    I enabled win 10/8  whql  and msi fast boot and safeboot and  graphic logo mus be enabled too ... and it works

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  5. Anonymous
    2018-10-07T09:52:32+00:00

    I have noticed a BIOS update on my X99 card. Could it be something with that? Anyone else with uninstalled bios updates?

    Description

    • Improved memory compatibility.
    • Improved USB compatibility.
    • Fix MSI Clutch GM60/GM70 mouse cursor jump in windows and BIOS when DPI set over 1000Mhz.
    • Update Intel Micro code for security vulnerabilities

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