Unable to update Windows 10 to v1809. Freezing at boot after reboot.

Anonymous
2018-10-03T13:09:31+00:00

I am not being able to update my windows 10 device. After all the update files downloaded, I restarted the system (2 times). But it freezes at a boot screen like the image. It doesn't boot up. Even the keyboard isn't working at this time. And after I force shutdown using button and restart again, it takes too long to restart. And everything is back to normal like previous.

Am I doing something wrong here? Is it only me facing this issue? 

How to solve this or update my system? Someone, please help me.

PC specs:

RAM 32 GB

Graphics: NVIDIA 970

CPU: Intel(R) core(TM) i7-5820K @3.30GHz 3.30GHz

64 bit

I've installed a UXtheme patcher and a theme. If its the problem here. 

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-12-03T09:50:18+00:00

    Does Microsoft have any plans to work with partners like MSI to fix the 1809 and x99 compatibility issues and if so, what's the timeline?

    In the meantime, is there a MS-supported method of creating install media for pre 1809 versions of windows (i.e. 1803) so those of us with affected boards can at least get Windows working again?

    A New potential bios, but it crashes/bricks for me after turning on the pc (and not having used it for a while). I generally have that problem With every bios after M.7, so im currently on M.7.

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  2. Anonymous
    2018-12-03T09:24:01+00:00

    I try to reinstall the windows from scratch with official 1809 but no luck

    Because i dont have 1803,  now i watch my  beautiful PC and i wait  Santa Claus

    I have MSI X99S GAMING 7

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  3. Anonymous
    2018-12-01T12:12:53+00:00

    Same problem, with an ASUS M5A99X evo motherboard.

    Back to version 1803, had an image.

    Bit of a mess with microsoft at the moment.

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  4. Anonymous
    2018-11-29T10:29:06+00:00

    Same issue, looks like it's affecting a lot of MSI motherboards in particular.

    i7 5820K

    MSI X99S SLI Krait Edition

    16GB RAM

    HP x360 13-aco53tu does the same. Latest bios etc and yet damm you microsoft failed every time upgrade is attempted. 

    updates fine, reboots then windows spinning wheel then after a bit crashes and eventually restores to previous version 1803 thankyou god.

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  5. Anonymous
    2018-11-27T16:24:42+00:00

    Does Microsoft have any plans to work with partners like MSI to fix the 1809 and x99 compatibility issues and if so, what's the timeline?

    In the meantime, is there a MS-supported method of creating install media for pre 1809 versions of windows (i.e. 1803) so those of us with affected boards can at least get Windows working again?

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