Hardware Access Error - Messenger - Webcam and Mic

Anonymous
2018-10-31T15:37:39+00:00

Hello,

For the past week, I've been getting this pop up when I want to make a Messenger video call.  Been using this for over a year without a glitch.  Both camera and mic work fine with Skype and Zoom but not with Messenger.  Checked all settings in FB and Google Chrome to make sure mic and webcam are 'allowed'.  Tried a couple of troubleshooting YouTube vids.  Even did a whole recovery process, going through the pain of reinstalling apps...ugh..., with no results.  The only thing I remember that may - or may not- be related is that I connected my laptop (where I use Messenger) to my Samsung bluetooth speaker.  After that, Messenger video calls went kapout!!!  Please HEEEEEEEELP!!!! 

Thank you!

MC

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-01-22T18:19:29+00:00

    comment acceder à la caméra et au micro de facebook

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  2. Anonymous
    2019-01-18T03:04:27+00:00

    I too am getting the same error for about 2 months now.  Is there a fix out there? I have tried everything listed and it still doesn't work.  Thanks in advance!

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    9 people found this answer helpful.
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  3. Anonymous
    2019-01-17T22:06:09+00:00

    Ciao mia mamma dal suo pc portatile ha lo stesso identico problema..lei ha un portatile hp comprato a settembre 2018 e purtroppo non riuscirà ad effettuare o ricevere video Facebook Entrando da Google Chrome. Sullo stesso pc funziona il video Skype o quella di Facebook da un altro server (internet explorer o Firefox).

    Chrome, cancellare cookie e svuotare la cache ma niente..abbiamo paragonato pure le impostazioni di questo pc a quelle di un altro pc avente sempre Windows10, 64 bit ecc ecc ... ma niente sembra essere tutto uguale a livello di impostazioni ... non sappiamo più che fare ....

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  5. Anonymous
    2018-12-09T11:26:33+00:00

    how to acces video cam and mic

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    8 people found this answer helpful.
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