Windows 10 1809 17763.55 cumulative update BSOD WDF_VIOLATION on HP desktops.

Anonymous
2018-10-10T05:20:44+00:00

After installing KB4464330 (build 17763.55) my HP EliteDesk 800 G3 the machine refuses to boot, ending with BSOD WPF_VIOLATION.

I was able to get the PC working again using an earlier restore point.

It seems that this problem at least HP machines:

https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4464330-kb4462919-and-kb4462918-cumulative-updates-released/

I contacted MS support and was told that:

Actually HP computers are not the only product affected for this issue other computers as well like DELL etc. That's why for now, we’ve temporarily paused the update for people who seek to check for updates, to investigate an isolated reported issue and will make it available for download again once ready.

Me

Ok, so this is known issue for 17763.55 cumulative update?

Agent

That's correct and other issue has been reported as well but our higher level of support already working on it

Windows for home | Windows 10 | Windows update

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Anonymous
2018-10-11T18:47:25+00:00

Update 10/12/18

Please see this article.

In another article, we have resolution steps if you still experience the Blue Screen.

We’re aware of the issue and working with HP to investigate.

Paul...

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  1. Anonymous
    2018-10-13T23:33:41+00:00

    Hi Paul,

    I tired the second solution but I keep getting the following error:

    Error: 2

    Unable to access the image. 

    Make sure that the inage path and the Windows directory for the inage exist anf you have Read permissions on the folder.

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  2. Anonymous
    2018-10-14T08:19:41+00:00

    Hi Paul,

    I tired the second solution but I keep getting the following error:

    Error: 2

    Unable to access the image. 

    Make sure that the inage path and the Windows directory for the inage exist anf you have Read permissions on the folder. 

    Maybe you made a typo  😉

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  3. Anonymous
    2018-10-14T08:28:11+00:00

    Finally managed it. I have to remove the sys file from system32\drivers :))

    Thank you!

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  4. Anonymous
    2018-10-15T04:46:26+00:00

    which sys file  u removed??

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