Windows 10 1809 17763.55 cumulative update BSOD WDF_VIOLATION on HP desktops.

Anonymous
2018-10-10T05:20:44+00:00

After installing KB4464330 (build 17763.55) my HP EliteDesk 800 G3 the machine refuses to boot, ending with BSOD WPF_VIOLATION.

I was able to get the PC working again using an earlier restore point.

It seems that this problem at least HP machines:

https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4464330-kb4462919-and-kb4462918-cumulative-updates-released/

I contacted MS support and was told that:

Actually HP computers are not the only product affected for this issue other computers as well like DELL etc. That's why for now, we’ve temporarily paused the update for people who seek to check for updates, to investigate an isolated reported issue and will make it available for download again once ready.

Me

Ok, so this is known issue for 17763.55 cumulative update?

Agent

That's correct and other issue has been reported as well but our higher level of support already working on it

Windows for home | Windows 10 | Windows update

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Anonymous
2018-10-11T18:47:25+00:00

Update 10/12/18

Please see this article.

In another article, we have resolution steps if you still experience the Blue Screen.

We’re aware of the issue and working with HP to investigate.

Paul...

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  1. Anonymous
    2018-10-12T09:55:32+00:00

    We got the same problem in ower company, All computers are HP brand :(.

    Not all PC's have there issues so we are lucky (no off wood) .

    We try the rename file fix and it works but after i was in windows and did a reboot of the pc i was back to beginning :(

    Also try the restore point option did work for some pc's not for all.

    Hope Microsoft will fix it soon i dont want to reinstall 300+ pc's XD

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  2. Anonymous
    2018-10-12T09:35:27+00:00

    Works perfect for me!

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  3. Anonymous
    2018-10-12T09:13:25+00:00

    Wasn't this update tested by thousands of Insiders (on machines from many different vendors)? How can they roll it out in this state?

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  4. Anonymous
    2018-10-12T08:22:56+00:00

    While there is no official fix for this error. Few users got success by trying these tested methods. Here's how to Fix Blue screen windows 10 WDF_VIOLATION stop code error

    This should be noted that Microsoft has currently paused the rollout of the October 2018 windows 10 update

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