Windows 10 1809 update deleted all files from Documents!

Anonymous
2018-10-04T19:09:32+00:00

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?

I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-07-26T00:47:06+00:00

    Recently I put everything important in a Vault. Super encrypted. I deleted the folders then everything was inside this new vault. I open the computer this morning and...poof! everything was gone. After so many hours wasting I came into this blog and the solution worked. I re-started the computer once and like magic everything was there again. Right now I am backing this vault and when finished I will upload this backup file to all my clouds (five I have). So thanks Microsoft you scared me again...

    George

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  2. Anonymous
    2019-07-26T12:57:21+00:00

    Recently I put everything important in a Vault. Super encrypted. I deleted the folders then everything was inside this new vault. I open the computer this morning and...poof! everything was gone. After so many hours wasting I came into this blog and the solution worked. I re-started the computer once and like magic everything was there again. Right now I am backing this vault and when finished I will upload this backup file to all my clouds (five I have). So thanks Microsoft you scared me again...

    George

    Hello David and George. I don't work for Microsoft and like the both of you I too lost everything 'once' after the 1809 update but I was able to retrieve everything the 2nd time after the 1903 update. And then another issue sadly that we had yet not as bad with the Windows Defender July update also. That needed us to Run in an elevated command: "DISM /Online /Cleanup-Image /CheckHealth" and then two DISM Commands. I believe they corrected that with a Patch. So, gentleman, as we all know...Back-Up - Back Up, back up ,and, Create a Restore Point! Have a great weekend and Lord Bless Shabbat Shalom, Michael.

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  3. Anonymous
    2019-10-15T21:26:02+00:00

    I had this problem and i never had my documents back. I didn't have any backup of any sort created. My documents, music, pictures and movies were all gone for good.

    I guess i just have to start all over again. This is one of the worst things to ever happen to me in the world of computing.

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  4. Anonymous
    2019-10-16T18:36:20+00:00

    I had this problem and i never had my documents back. I didn't have any backup of any sort created. My documents, music, pictures and movies were all gone for good.

    I guess i just have to start all over again. This is one of the worst things to ever happen to me in the world of computing. 

    Hello Emmanuel. I am so sorry you didn't have a back up on a Thumb Drive, Cloned Image on an External Hard Drive nor a Restore Point set up either. Sadly many people just turn on there computers and use them yet neglect to do back up's or even a simple restore point.  Sir, I once again say this: Look and Search on your computer for a file called: "Windows.Old" and If Found, that will have all of your information in it. And, also...and I say this to Everyone...IF you haven't already..."Back-Up your Computer on Whatever but Please use Something USB Thumb Drive or better yet an external HDD Hard Drive if possible, and Then Please also...Create a Restore Point!"   Go to your Search Box and type in: "Create". Now Look and 1st Make Sure it is in Fact "Enabled".  Then # 2: also Look and Click-on Drive C: and Turn it On if it is is off. And Thirdly, Click on Configure and Make Sure it is Set To at-least: 11 %to 15 % to insure and Keep Restore Points. And, now Lastly: "Create a Restore Point" and Type it in Like This: (" Restore to October 16, 2019 @ 11:00:00AM ").  I'm sorry you guys lost your files and folders and went through all of this grief but Please do something like I'm showing each of you just in case God Forbid it happens again. Lord Bless and help each of you, Shalom Michael.

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