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Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?
I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Are you saying you have just received version 1809 of Windows 10 that was released in October 2018.
In October 2018 version 1809 was re-released after being withdrawn/blocked for this problem. I believe that's what the OP is referring to. If you have another issue with a later cumulative update then you should start a new thread.
Are you saying you have just received version 1809 of Windows 10 that was released in October 2018.
My computer just got the 1809 update about 2 or 3 weeks ago... (even though I use it daily and windows does its updates regularly)....
It totally borked my account, all my documents were missing, my desktop was wiped, it was totally jacked... Thankfully I was able to rollback to the previous version and everything was okay. I've paused updating until I get a chance to do a full backup this weekend then I'll give it another shot.
This 1809 update is faaaaaaaaaaaaar from seamless... I've read so many horror stories from the past few months. IMO Microsoft should have not re-released it until they tested it more thoroughly and ensured it wasn't going to wipe people's systems like it is still doing. Especially with forced updates now it is more critical than ever.
Without you being able to check now, as you have rolled back, you may have been signed in with a temporary profile so your files were not available in the temp profile.
If you had been affected by the original bug then rolling back would not have recovered your files.
You may get offered version 1903 once you un-pause the updates and skip version 1809.
Without you being able to check now, as you have rolled back, you may have been signed in with a temporary profile so your files were not available in the temp profile.
First reboot it wouldn't even come to my desktop. I don't have a login password but it was stuck at the sign-in page and I forgot the error. So I rebooted via the power icon in the corner of the screen. After that reboot it came to my (empty) desktop... I did not try to reboot again, that's when I rolled back. Like I said I want to do a FULL backup before letting windows take a dump again...
Not had a good experience with this 1809 update. Initially when I restarted my computer I had no photos, pictures or documents. I found my documents in Windows.old and moved them to the desktop placing them into the Documents file. When I came to reuse the computer again my picture and music were there but my documents had vanished again, even though they were the only things on the computer previously !?! They were now not in the Windows.old files. Tried a restore but that didn't not fish them out. Recovery software is difficult to run on my computer via a USB stick. Suspect they have gone into the ether.
Microsoft seem to of gone to sleep on 0344 800 2400 and keep disconnecting, leaving these forums to find a "magic" answer to this.
