Windows 10 1809 update deleted all files from Documents!

my  printer and some other files have been deleated in a up date,and I wan't them reinstalled please.

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in every app are DELETED. Gone. Poof. This included many crucial documents and financial info. My efforts to recover ANY of my said documents or files was not possible! My computer is as blank as it was the day I purchased it.

When I spoke with customer service, I was flatly told Microsoft would only help me for a fee since my computer was no longer under warranty. How can your prosperous company take this stand when your program update has caused damage to so many computers?  Microsoft seems to trying to distance themselves from any responsibility.

This action has caused me & thousands of others a myriad of problems and leaves me at considerable loss of years of personal information & photos plus many hours at my computer trying to recover this loss.

I want to register my feelings of disappointment & frustration with the seemingly insensitive position of Microsoft. I wish I had a Mac!

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in every app are DELETED. Gone. Poof. This included many crucial documents and financial info. My efforts to recover ANY of my said documents or files was not possible! My computer is as blank as it was the day I purchased it.

When I spoke with customer service, I was flatly told Microsoft would only help me for a fee since my computer was no longer under warranty. How can your prosperous company take this stand when your program update has caused damage to so many computers?  Microsoft seems to trying to distance themselves from any responsibility.

This action has caused me & thousands of others a myriad of problems and leaves me at considerable loss of years of personal information & photos plus many hours at my computer trying to recover this loss.

I want to register my feelings of disappointment & frustration with the seemingly insensitive position of Microsoft. I wish I had a Mac!

Hello Judith.!  I am so very sorry to hear that this happened to you ma'am and is Still Happening! Also, just to let you know... "I do not work for Microsoft" for I'm just a member just as you and others are Judith. Question, ma'am:  "did you have from your prior updates or did you~Create a Restore Point?"  my Lord, I thought Microsoft corrected these issue by now but apparently not seeing you and a few other are still having this problem.

My heart goes out to you Judith and I will also pray for you ma'am for as it is written: "With man this is impossible but with God All things are possible!" ~Matthew 19:26~

*Judith, Here is an Article that might help you or some others @: 

https://www.addictivetips.com/windows-tips/fix-windows-10-1809-deleting-user-files

*Also, Here is a Web Link that might help you also Judith. I don't know how computer savoy you are so please look into this @:

https://www.easeus.com/data-recovery/restore-lost-documents-after-windows-10-forced-update.html

**And her too Judith~Here is a YouTube Video on How to Recover/Repair your System 1st:  https://youtu.be/jY2-mGlMsRo

This is on a paid version that EaseUs can do for free hun @:  https://youtu.be/ty77gFkGY4g

Don't panic, don't get too upset and sick over this and have faith my dear things will work out in time so be patient and use wisdom Judith. Bye my  online friend, Michael.

check under C: driver in windows old folder and or and check folders directly under C: they may have not been mapped back to where there suppose to be. Was this Windows Home or Windows Pro  OEM or Retail?

Mac is no better you still face issues with metal supported cards and there is vary slim support for nvidia cards in mojave like 2 old cards

Where is my refund