Windows 10 1809 update deleted all files from Documents!

Anonymous
2018-10-04T19:09:32+00:00

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?

I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.

Windows for home | Windows 10 | Windows update

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  1. Neil D 34,280 Reputation points Volunteer Moderator
    2019-04-12T17:58:35+00:00

    Without you being able to check now, as you have rolled back, you may have been signed in with a temporary profile so your files were not available in the temp profile.

    If you had been affected by the original bug then rolling back would not have recovered your files.

    You may get offered version 1903 once you un-pause the updates and skip version 1809.

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  2. Anonymous
    2019-04-12T17:37:51+00:00

    Are you saying you have just received version 1809 of Windows 10 that was released in October 2018.

    My computer just got the 1809 update about 2 or 3 weeks ago... (even though I use it daily and windows does its updates regularly)....

    It totally borked my account, all my documents were missing, my desktop was wiped, it was totally jacked... Thankfully I was able to rollback to the previous version and everything was okay. I've paused updating until I get a chance to do a full backup this weekend then I'll give it another shot.

    This 1809 update is faaaaaaaaaaaaar from seamless... I've read so many horror stories from the past few months. IMO Microsoft should have not re-released it until they tested it more thoroughly and ensured it wasn't going to wipe people's systems like it is still doing. Especially with forced updates now it is more critical than ever.

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  3. Neil D 34,280 Reputation points Volunteer Moderator
    2019-04-12T15:05:57+00:00

    Are you saying you have just received version 1809 of Windows 10 that was released in October 2018.

    In October 2018 version 1809 was re-released after being withdrawn/blocked for this problem. I believe that's what the OP is referring to. If you have another issue with a later cumulative update then you should start a new thread.

    https://blogs.windows.com/windowsexperience/2018/11/13/resuming-the-rollout-of-the-windows-10-october-2018-update/#WMTkLgVbF7jdD5Lq.97

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  4. Anonymous
    2019-04-12T14:57:31+00:00

    What a total nightmare -- this "update" deleted my entire OneDrive folder in seconds and deleted entire folders and subfolders on my computer, renaming some key folders, and wiping out records galore that are mission critical to me. This might as well be a malware virus from the underworld yet it is Microsoft! NOw computer files can't sync with OneDrive and I haven't found any recovery from it.

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  5. Anonymous
    2019-04-11T21:47:48+00:00

    What are you commenting on?

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