Windows 10 1809 update deleted all files from Documents!

Anonymous
2018-10-04T19:09:32+00:00

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?

I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-10-09T18:07:53+00:00

    So why are there people that have upgraded to 1809 had no problems its not just me that hasn't had issues I simply followed the instructions during the upgrade.

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  2. Anonymous
    2018-10-09T15:45:10+00:00

    Turns out this user did not get 1809, her OneDrive files just dissapeared. Different issue...

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  3. Anonymous
    2018-10-09T15:35:29+00:00

    My upgrade window did not offer such a checkbox. And even if it had, what moronic designer would not have keep files and settings as the default?

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  4. Anonymous
    2018-10-09T15:07:39+00:00

    Just because you haven't been affected doesn't mean it's not an issue - I've not either, but it's quite clear from the number of reports of the problem that it is a genuine issue which Microsoft needs to resolve.

    Not quite sure why you are "baffled" - it's quite clear from the online coverage that while a significant number of people are affected, it's by no means everybody.

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  5. Anonymous
    2018-10-09T14:51:51+00:00

    i don't understand any of this i upgraded my pc to 1809 on the 4th of october i was given the option to keep my settings and files so i did and proceeded with the upgrade and i'm running windows 10 1809 without any problems could it be people chose not to keep their existing settings and files and just proceeded with the upgrade i also backup my files but as of today nothing has mysteriously deleted only what i myself have deleted so i am very baffled here why people are having problems and now microsoft have pulled the upgrade i have spoke to other people who have upgraded and neither have had these problems also there is another reason this may be happening they may have had malware on their pc that can delete files im sure microsoft will resume the upgrade very soon obviously they had cause to pull this and investigate those who are experiencing these problems i suggest running a deep scan on your pc's for malware etc

    Punctuation helps...  but if I get the gist, you were asked to check a check box or click ok on an item saying "keep your settings and files" when you ran the update? And you updated through Windows Update or how? I'm wondering myself now if people just didn't see that item...

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