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Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?
I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had this problem and i never had my documents back. I didn't have any backup of any sort created. My documents, music, pictures and movies were all gone for good.
I guess i just have to start all over again. This is one of the worst things to ever happen to me in the world of computing.
Recently I put everything important in a Vault. Super encrypted. I deleted the folders then everything was inside this new vault. I open the computer this morning and...poof! everything was gone. After so many hours wasting I came into this blog and the solution worked. I re-started the computer once and like magic everything was there again. Right now I am backing this vault and when finished I will upload this backup file to all my clouds (five I have). So thanks Microsoft you scared me again...
George
Hello David and George. I don't work for Microsoft and like the both of you I too lost everything 'once' after the 1809 update but I was able to retrieve everything the 2nd time after the 1903 update. And then another issue sadly that we had yet not as bad with the Windows Defender July update also. That needed us to Run in an elevated command: "DISM /Online /Cleanup-Image /CheckHealth" and then two DISM Commands. I believe they corrected that with a Patch. So, gentleman, as we all know...Back-Up - Back Up, back up ,and, Create a Restore Point! Have a great weekend and Lord Bless Shabbat Shalom, Michael.
Recently I put everything important in a Vault. Super encrypted. I deleted the folders then everything was inside this new vault. I open the computer this morning and...poof! everything was gone. After so many hours wasting I came into this blog and the solution worked. I re-started the computer once and like magic everything was there again. Right now I am backing this vault and when finished I will upload this backup file to all my clouds (five I have). So thanks Microsoft you scared me again...
George
That's fine if System Restore works. I can create restore points on my computer, but when I try to restore, it always fails. :-) I don't have the same problem, but my advice is frequently create a manual restore point and then try restore to that restore point to make sure system restore actually works.
Hello Myron.S. These update and changeovers from: 1703 or 1709 to 1809 and now to 1903 not to mention the Adobe Update are sadly causing millions of people untold horror stories and Data Loss.
Thank God my Laptop returned back to normal after doing a System Restore with Restore Points that I created but sadly again like yourself and Doy86ar that doesn't seem to be the case.
I do not work for Microsoft friends nor am I a computer technician per say yet I have and am in the middle of building or we might call it rebuilding two computers for a Church and my Brother for his Birthday.
I install the OS "operating system's", programs, updates, manufactures original and, then, newer updated drivers and everything else that's needed for our computers to function properly like, Microsoft Word,
ActiveX, the PDF Reader, VLC Player and on so on. What myself and millions of other people around America and the World like the two of you at the moment is "Why?" is our "Windows 10" Still doing this?
I truly wish I had that answer for you guys. I do tons of research and reading on these issues for my own edification and projects my friends and I did come along this answer from a few years back from a
'Microsoft Tech'. And, so...Hopefully, and Lord willing, something in one of theses article Will Help the both of you and even perhaps someone else also. OK, Here is the Link. Look at each Topic and Answer
and please let me know if it did indeed address one of your issues, OK? Thank you so much and may the Lord help you~Both with each of your issues, bye, Michael. **Here is the Link my Friends:
That's fine if System Restore works. I can create restore points on my computer, but when I try to restore, it always fails. :-) I don't have the same problem, but my advice is frequently create a manual restore point and then try restore to that restore point to make sure system restore actually works.
