Windows 10 1809 update deleted all files from Documents!

Anonymous
2018-10-04T19:09:32+00:00

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?

I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-13T03:24:01+00:00

    I initially thought I have caught some malware. But no, it was this MS update.

    Unfortunately, data very important to me got deleted, including the backup data on OneDrive.

    Until today I'm finding this thread. This is not acceptable, Microsoft has caused financial damage to me and to hundred thousands of other users. What we need here is a class act and suing MS.

    They must learn, that they can't do with us whatever they want, and getting away with it.

    What Microsoft is did was 100% negligence, rolling out apparently not tested updates is not acceptable. They should be held responsible for the damages they have caused.

    Honestly!!

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  2. Anonymous
    2018-11-07T16:13:22+00:00

    Have you tried using a Robocopy command? That often works where a simple file copy doesn't.

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  3. Anonymous
    2018-11-07T16:05:57+00:00

    after installing update 1809,  all my files was also removed.   

    after trying different recovery software which was not successful ,  I have managed to located the files under 

    C:\Windows\CSC\v2.0.6\namespace\servername\redirections$\profilename

    The file is over 300GB -  a copy everything which was removed form my profile.

    The issue I am having now is that I am unable to extract the data out or move to different folder.

    When am trying to take ownership of the folder structure am receiving error.

    ERROR: the filename, directory name, or volume label syntax is incorrect.

    halfway on desktop folder, 

    can anyone help on the process to move offline data to different hard drive which I can then move back to the server.

    Regards,

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  4. Anonymous
    2018-11-04T19:04:21+00:00

    Does not work, it's a awful feature upgrade.

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  5. Anonymous
    2018-10-20T08:42:23+00:00

    help me fix this ??

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