Windows 10 1809 update deleted all files from Documents!

Hi Tom -

Alas - it gets worse. Microsoft's Backup silently stopped backing up back in February and didn't tell me, and I didn't notice. So I have maybe 100 hours of tedium ahead of me as I try to reconstruct my financial records... And the restart (3x) didn't do anything. Sigh.

When you get back to a working system checkout Macrium Reflect as a backup solution (UK Company) - there is a free version. The paid version has more functionality and worth every penny (or cent). I've been using it for years - tried all the others and its the BEST !.  Gives you ransomeware protection of your backups too (paid version). Many other features. Mine runs automatically and can back up a full image of system or specific folders only. Allows for multiple backup strategies  and e-mails me when a backup has successfully completed.   

You cannot rely on MS for mission critical data.  I hate seeing people lose their data. MS are never going to give the user what they really require - a robust secure fully functioning OS which is bulletproof. Too much emphasis on features to promote sales.

Working Solution

So it goes;  Major provider screws up - but can't publicise any potential fix as that would be a tacit admission that there is an actual problem (which would never do) - so affected users are forced to search web forums in the hope that some other punter has found a solution.  Such is the world.

This fix WORKED for me:  It's the one regarding using regedit to correct registry values to set user profile counters back to zero.  I'm no techie and it proved easy enough.  There are number of sites hosting this fix - here's a link to techbout.com 'How to fix a corrupt user profile in windows 10'    

https://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/

Like others I've wasted hours of my life fretting about this MS dogs dinner. I really do hate technology.

Exactly the same thing has just happened to me. Pretty poor considering this is a known bug that i assume was fixed before re-releasing. Tends to suggest that getting rid of a lot of their testers was not a good idea. To make a mistake isn't great, but to then make the same mistake again is unforgivable. Very poor Microsoft.

We are December 28 and this horrific problem just happened to me. Seriously **** you microsoft. I turned off all updates on my remaining computer and not turning this on EVER AGAIN.

Wasn't this **** update supposed to be cancelled? Why is this problem happening late december? WTF is going on, Microsoft???

Hello Microsoft and fellow readers. Sadly, I too had all of my Files and 1/3 of my personally installed programs "Deleted" after an Microsoft update and reboot on December 13th, 2018 'this Month' on my HP Laptop.  And, No, I do not have a free~update~Upgraded installed.  I purchased this laptop with Windows 10 Professional 64bit.  Also, now, Microsoft Edge keep going off also. I feel this is a major injustice to we the Microsoft community and U.S. Citizens who are trying to do as we are told..."buy, Update, or install: Windows 10 now".   Come on guys, Microsoft has had Win 10 on the market since what? 2014, correct/?  So then, Why? ...are we Still having all of these issues?  I love the Windows 10 am am still learning all of the in's and out's yet at this point I just wish we could keep Windows 7 Pro ,yet, yes, the times are a Changin' and we all need to go with the Flo as they say, right? Yes, indeed, and~So, we are trying Microsoft!  LOL. OK friends, Lord Bless and keep up the good work All. Bye Michael.