Windows 10 1809 update deleted all files from Documents!

Anonymous
2018-10-04T19:09:32+00:00

Last night I updated to 1809, and it all went smoothly, but then I find that all my files in Documents are DELETED. Gone. Poof. This included many crucial documents and financial info. Yes, I have a backup (I think - using Windows Backup to a NAS). But this is pretty bad. Did no one in the first two rings run into this yet?

I understand (from the news) that this happens to all files in Documents that aren't synced to OneDrive. Further, the Documents folder is really an agglomeration of "Documents" from several different paths - not sure how that works, and it may or may not relate.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-10-06T10:52:06+00:00

    Do not upgrade, do a fresh reinstall. This is always the best practice. My system is broken anyway even with 1803 as it resets file associations every reboot. So it's time to do a fresh install anyway.

    Will wait until end of November, then install 1809 as fresh install when all issues are resolved.

    Also I don't like the "multiple destination document" ****. Who needs this crap? I want my documents on the drive and partition I want it to. And I want to KNOW where it is.

    In Germany you can't use One Drive anyway, as upload speeds here are laughable. Online backups are unusable here.

    And I pay 55 EUR per month, and I have cutouts and slowdowns every week. Absolutely barbaric.

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  2. Anonymous
    2018-10-06T08:29:06+00:00

    I'm adding to this thread as well the latest update to 1809 Not only deletes files But It made a Mess of my system! First Not only was files Missing After a Failed General Error  0xc1900101  and I took Extra Steps to prevent in the first place, ie Removed Norton's, Removed other hardware like Blue Tooth Dongle etc. it still failed. Upon Restore I noticed lot's of Photo's and Audio file's as well as Word Doc's etc missing. Shortcuts from my Quick Launch was gone, and My System Fans as well as My Liquid Cooling Pump was in Max Turbo mode. But that is the only thing, My Software Lot's Of Software Would not start, or Launch at all the service was showing that it was running but No Interface of the software. When I dug into the Panther file to find the culprit, It was blank. So I have No Idea as to why the generic code  0xc1900101 is being used if it will not tell me what caused the failed update. So Be Warned Everyone Make Sure you use a Software Like Acronis and Clone Your Drive before starting this Update at lest you can get your system back

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  3. Anonymous
    2018-10-08T19:41:50+00:00

    I doubt it's a ploy to move to OneDrive, we had a user lose all of her OneDrive files and they are no longer in the cloud, recycle bin or 2nd stage recycle bin. This is mind boggling!

    Backup strategies aside (none of which are completely ideal for this situation), I've since moved - lock stock and barrel - my "My Pictures," "My Music," and "My Videos" folders to my Dropbox and synced them across all my PCs, and moved all my links/documents that I would normally keep on my various desktops (I use Dexpot for multiple virtual desktops) to my secondary hard drive; I'm working on moving my documents OUT OF "My Documents" and into a Documents folder on the secondary drive, which will then be moved and synced to Dropbox as well on all machines... Windows at least doesn't have any permissions in place to hose THOSE locations anymore.

    Since I apparently can't trust my OS provider to not try to actively sabotage my computers, I have to be proactive about changing organizational habits developed over 20 years of using Windows.

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  4. Anonymous
    2018-10-06T16:14:28+00:00

    Do not upgrade, do a fresh reinstall. This is always the best practice. My system is broken anyway even with 1803 as it resets file associations every reboot. So it's time to do a fresh install anyway.

    Will wait until end of November, then install 1809 as fresh install when all issues are resolved.

    Also I don't like the "multiple destination document" ****. Who needs this crap? I want my documents on the drive and partition I want it to. And I want to KNOW where it is.

    In Germany you can't use One Drive anyway, as upload speeds here are laughable. Online backups are unusable here.

    And I pay 55 EUR per month, and I have cutouts and slowdowns every week. Absolutely barbaric.

    First Off I Would Never do a Fresh install as Microsoft is not Paying for My Software, Nor Will they pay me the money of taking 3 to 4 days off and reinstalling and configuring my system. A Fresh Install is only viable on a New System, If your installing new all the time you'r just wasting your time. Not to mention you are being lazy not looking up or trying to find a fix, and Microsoft should already have this Fixed this is the 5th time this update has tried to install on me now and fails every time with no output log in the panther file to figure out the cause.

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  5. Anonymous
    2018-10-06T15:35:13+00:00

    Have you looked in c:\users\ to see if your documents are there under your login name?  What you describe seems like a temporary profile might what you are logged in with. We have seen this happen occasionally with Windows 7 and 10.

      I understand that Microsoft has paused the rollout of 1809 due to missing files issues, but looking in the users folder might reveal your missing files.

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