windows 10 (October 2018 update) (version 1809) deleted all my files

Anonymous
2018-10-03T23:52:17+00:00

I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

Files were located at C:/Users/rober/Documents/

This location is still present, with no files. All of files deleted.

I am extremely upset. Not sure what to do….please let me know.

Robert

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2018-10-04T18:35:09+00:00

    I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

    Files were located at C:/Users/rober/Documents/

    This location is still present, with no files. All of files deleted.

    I am extremely upset. Not sure what to do….please let me know.

    Robert

    Dear 

    Robert Ziko. Looking at issue and NOT seeing code: PROBABLE

    1)

    Conclusion is BAD mem.compressn 

    2)seek MICROSOFT TECHNET log,

    1. Chrome reinstall 

    AND COLD BOOT; 

    {◇ Maybe info stealer or memory problem◇}

    Or 

    4)return Surface to manuf under warranty 

    MICHAEL A.BODINE 

    Known Windows since config.sys and Win

    3.1

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  3. Anonymous
    2018-10-04T18:42:39+00:00

    I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

    Files were located at C:/Users/rober/Documents/

    This location is still present, with no files. All of files deleted.

    I am extremely upset. Not sure what to do….please let me know.

    Robert

    Not having a backup of your files like you should. Yikes dude.

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  4. Anonymous
    2018-10-04T19:42:41+00:00

    Robert, sorry to hear about it. I updated to days ago and thankfully everything went well, your post gave me the chills.

    As far as the deleted/lost files, a rollback wouldn't have restored them. If they were deleted, the rollback process wouldn't had anything to restore anyway.

    At Reddit someone mentioned, take it with a grain of salt, that they were able to locate their files under Public.

    But, since you mentioned you already checked all of C:, if your files were deleted then your best hope is to look for an undelete tool that would let you scan your C: drive for deleted content.

    Depending on how comfortable you are to dig in, the following article may help:

    https://www.howtogeek.com/169344/how-to-recover-a-deleted-file-the-ultimate-guide/

    Best of lucks!

    Edit: I should have mentioned that Win10 also has the automatic backup feature, Files History, but I have never restored a file with it before and am unsure how effective it would be at this point.

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  5. Anonymous
    2018-10-04T19:54:20+00:00

    Robert,

    Do you use One Drive ?

    Do you have a folder like:

    C:\Users\rober\OneDrive

    Does it perhaps have subfolders like "Documents" and "Pictures", etc.

    If so, what's inside those folders?

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