windows 10 (October 2018 update) (version 1809) deleted all my files

Anonymous
2018-10-03T23:52:17+00:00

I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

Files were located at C:/Users/rober/Documents/

This location is still present, with no files. All of files deleted.

I am extremely upset. Not sure what to do….please let me know.

Robert

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2018-10-05T20:09:56+00:00

    Are you planning stop the update to fix it the 1809 update or you do not nothing to fix that problem?

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  2. Anonymous
    2018-10-05T20:58:24+00:00

    Just curious in regards to those of us impacted by this. Do you use a Microsoft account to logon to your machine or a local account? I use a Microsoft account.

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  4. Anonymous
    2018-10-05T21:17:07+00:00

    So have we established what the issue is yet and which folders are affected?

    Is it something to do with onedrive accounts and synching issues?

    Is it like the previous builds where it removed start & shortcut links (iirc)

    Sounds best to backup or just create another folder for user documents, photos and music and move them over to it.

    Can Home versions put updates on hold while this is fixed?

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  5. Anonymous
    2018-10-05T21:49:51+00:00

    Go into your one drive website and go to recycle bin. All of my files were there, yours should hopefully be there too. 

    I have not attempted to update any of my 4 PCs from 1803 to 1809, and have been making sure I have complete backups in anticipation of the worst.  I'm following all the postings about this issue, and it's amazing how you've stumbled upon all your missing files in your online recycle bin!  I hope everyone who has been affected tries that with the same success.  It would be pretty incredible if Robert Ziko's 220 GB of missing files wound up there.  I mean, how long must it have taken to upload all that data to the cloud?

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