windows 10 (October 2018 update) (version 1809) deleted all my files

I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

Files were located at C:/Users/rober/Documents/

This location is still present, with no files. All of files deleted.

I am extremely upset. Not sure what to do….please let me know.

Robert

Whilst losing files is terrible, the original poster should (especially after 23 years of using Windows) have backed up his data. A 1tb external drive is amazingly cheap and would easily hold all of his 23 years worth of files and more.

Not only that, the files are not missing, but are all in the Windows.old folder after upgrading.

Just because there have never been problems before, there is no excuse for not backing up all of your important files, folders, images or whatever. Windows 10 has File History, Storage Spaces and Backup and Restore built in that you can use to back up data. I recommend Acronis True Image and getting an external hard drive (if you don't already have one) and backing up your data as often as you like, but at least once a month.

Sorry if this sounds harsh, but in this day and age of ransomware and advanced malware, you really need to backup. Hard drives can still fail and corruptions can still happen, whether you have a platter HD or a Solid State HD. You need to backup. If you lose files, there really is no excuse.

Agree on the backup front, but the fact remains that the deleted files are notin the Windows.old folder so a restore (or even manual pull) is not possible.  At least this was the case for me.  Fortunately, and a big proponent of Acronis True Image and had the one folder that completely vanished on another drive.

Обновил из Центра обновлений поверх версии 1803 и в папке "Документы" всё на своих местах!Ищите проблему у себя!

The only way that the Upgrade could delete all of anyone's files would be if they downloaded it as a "clean install" instead of just allowing the Upgrade to proceed normally.

That would be (rightly) considered "user error" and is not Microsoft's responsibility.

The Upgrade/Update does not delete files.

Period.

That's why sometimes, we need to pause and think. We can't assume that if didn't happen to our own PC, then it should not happen to others as well. A period is sometimes not a period but a comma...

While this (sort of) makes sense, I did not do a 'clean install' -- leveraged the Windows Updater (as I've done many times in the past with other "Creator" builds with Win10 -- and bye-bye C:\users\rcurtis\desktop files (and that folder was not even a 'special folder' -- my Documents, Pics, Videos, and actual Desktop folders are separate folders just off the root (and not profile-based).  The 'special folders' that I do have in play, as mentioned in my previous post, are established for folder redirection to a network share so proper sync is happening there.

I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

Files were located at C:/Users/rober/Documents/

This location is still present, with no files. All of files deleted.

I am extremely upset. Not sure what to do….please let me know.

Robert

but why on earth would you upgrade on such a large scale? If you did this as a system manager in a company, that’s like playing Russian Roulette. Your boss might not be happy if something goes wrong.