Windows 10 October update now available

Well, they know why it is happening to some. Has to do with File Redirect and OneDrive.

Remove OneDrive App (or just shut off the automatic backup to OneDrive function) and your files don't get deleted.

Which is what I have been pointing out since day one when this issue popped up for some (SOME) users.

See? No Microsoft OneDrive.

Hello Steven.

I use a Surface Pro 4, which is a Microsoft-made device with none of the so-called 'embedded software' you mentioned. The recent 1809 update removed my documents as well- though I was fortunate enough to have a backup of it on a USB, which I restored after rolling back the update. Therefore, your argument is invalid.

Windows 10 is a mess in general, and definitely not the "most reliable windows EVER!!!!". Every day I slog through at least half a dozen problems regarding Office or OneDrive or other Microsoft products being unable to work properly on what is basically a vanilla Surface Pro 4. If that isn't a sign of instability I don't know what is.

There are issues with OneDrive (I'm not doubting that) but, I haven't encountered them, my 1809 system works perfectly without any problems. You must have had OneDrive synched when you did the update to 1809 and that is why you have problems but, that is a know cause of loss of files.

Certainly going nuts here with my Windows 10 Laptop.  It boots to HP logo, goes to the screen where it says wait while we are preparing your computer, not to turn the computer off, etc. for a few seconds, of course it goes into a blank screen!  Then I SCREAM!!! I am not sure if this is due to the October update or if I have actually had a hardware failure.  I've tried everything known to bring it back up with the same results.  Any advice anyone?  Thanks...

Have you got a backup of windows? If you have, restore windows with that. The preferable backup is with 'Macrium Reflect' that lets you boot into a restore phase with a USB drive called 'Windows PE' and then you can restore any of your backed up 'Images' that you have. If you haven't done that then your only option is to try and boot into 'safe mode':

If you have a Windows 10 setup DVD or USB memory stick lying around, or if you can create one right now, you can use it to boot your broken PC with Windows 10 into Safe Mode. To create a Windows 10 installation drive, follow this tutorial on another PC: How to create Windows 10 installation media (on a USB stick) or download a free ISO file. Then use it to boot your broken Windows 10 PC from it and wait for the installation environment to load. Choose the language and keyboard layout you prefer and click or tap Next:

1. Click or tap on the link that says "Repair your computer" on the bottom left corner of the screen.
2. When asked what option you prefer, choose Troubleshoot.
3. On the "Advanced options" screen, click or tap "Command Prompt (Use the Command Prompt for advanced troubleshooting)."
4. Inside the Command Prompt window, type the command: bcdedit /set {default} safeboot minimal. Press Enter on your keyboard and, after a moment, it tells you that "The operation completed successfully."
5. Close the Command Prompt and choose to Continue on the next screen.
6. After your PC reboots, Windows 10 starts into Safe Mode. Log in with a user account that has administrator permissions, and perform the changes you want.

IMPORTANT: The problem with this method is that it tells Windows 10 to enter Safe Mode automatically, every time you start it, until you tell it not to. To disable this setting, and get Windows 10 to boot normally again, run the same procedure one more time and type the command: bcdedit /deletevalue {default} safeboot.

Stop being such a Microsoft apologist. I have had auto-backup to OneDrive turned off ever since I got my Surface (and for good reason, too), and the issue still happened. There's no denying that something went horribly wrong with the update and that Microsoft is responsible for shoddy QC.

Hi Sumit,

          Thank You for the information. Please post here when MS is rereleasing the 1809.