cannot save word files after 1809 update

Anonymous
2018-10-03T20:24:23+00:00

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-01-03T05:45:13+00:00

    Hi! I found the fix of the problem (another user had tried my fix and worked), 

    I did these steps:

    1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
    2. Start Word and then go to File > Options > Add-ins,

    * Under manage tab ''Manage: COM Add-ins'' GO

    * Deselect all add-ins and then type Ok.

    1. Restart Word

    Now when I click on 'Browse' it pops us the window, just as normal.

    Worked for me as well!

    As people wrote above - all other solutions failed and this simple one worked! 

    Many thanks!

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  2. Anonymous
    2019-01-17T03:08:34+00:00

    1809 finally showed up as a normal update for me 2nd Tuesday in Jan 2019. Fortunately, the saving problem seems to be fixed but the File Association for DOCX files was changed to WordPad instead of MS Word (2016 in my case).

    Noticed this as a Word shortcut on my desktop looked wrong. Trying to open it failed as the Word file is encrypted and WordPad could not deal with it.

    Had to manually reset the file association for .docx files. Did not see any other wrong associations. Yet...

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  3. Anonymous
    2019-01-29T17:30:48+00:00

    I have got the same issue when I use Windows 10 1809.

    Have you set an special one like "English (Netherlands)"?

    Please try to change it to "English (UK)", this could solve the issue.

    It seems it is related to the Windows Regional format setting.

    I found others who have similar issues.

    https://answers.microsoft.com/en-us/msoffice/forum/all/find-replace-in-vba-editor-nor-working/ee3fbffc-e332-4dcf-ade9-4ba10bd64550?page=2

    https://stackoverflow.com/questions/54073785/exception-from-word-applicationclass-activedocument-all-of-a-sudden

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  4. Anonymous
    2019-01-30T09:09:56+00:00

    Try to disable all addins and restart computer.

    We had problems with citation software an that solved the problem..

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  5. Anonymous
    2019-01-30T10:40:54+00:00

    I have got the same issue when I use Windows 10 1809.

    Have you set an special one like "English (Netherlands)"?

    Please try to change it to "English (UK)", this could solve the issue.

    It seems it is related to the Windows Regional format setting.

    I found others who have similar issues.

    https://answers.microsoft.com/en-us/msoffice/forum/all/find-replace-in-vba-editor-nor-working/ee3fbffc-e332-4dcf-ade9-4ba10bd64550?page=2

    https://stackoverflow.com/questions/54073785/exception-from-word-applicationclass-activedocument-all-of-a-sudden 

    Thank you! That is the solution to the problem.

    Errors solved:

    1. Word 2016 cannot save files if COM addins are enabled.
    2. Acrobat PDFMaker addin (or other COM addins), although visible in Word 2016 ribbon, all its options are disabled.
    3. Outlook 2016 crashes when trying to use the Import/Export function.
    4. Adding an ActiveX control or recording a Macro in any Office 2016 application does not run.

    All the above problems in version 1809 pertain to the regional settings (culture) used. I was using en-150 (English Europe)!

    Users with "special" Windows regional settings (i.e. “UserCustomCulture”), need to change these settings to a “FrameworkCulture”.

    There are several “UserCustomCulture” in Windows 10, to be precise 640 of them. Some examples of these “UserCustomCulture” are: English (Netherlands), English (Europe), English (Austria), English (Bahamas), English (Cyprus), English (Germany),  French (Morocco), German (Belgium), Greek (Cyprus), Russian (Ukraine), Spanish (United States), Spanish (Latin America) etc.

    To find out if you’re using a “UserCustomCulture” format do the following:

    Open an elevated PowerShell and type the command:

    [System.Globalization.CultureInfo]::GetCultures([System.Globalization.CultureTypes]::AllCultures) | Where-Object {$_.Name -EQ $(Get-Culture)} | FL

    Check the “CultureTypes” property to see if it is UserCustomCulture.

    If it is and most probably is, since you’re having any or all of the above problems, then you have to find another culture to use.

    Examples of "FrameworkCulture" are:

    English (United States), English (United Kingdom), English (Ireland), French (France), German (Germany), Greek (Greece), Italian (Italy), Spanish (Spain) etc.

    To find a "non-UserCustomCulture", i.e.  a FrameworkCulture, in PowerShell type the following command:

    [System.Globalization.CultureInfo]::GetCultures([System.Globalization.CultureTypes]::AllCultures) | where Culturetypes -Match 'FrameworkCultures' | select LCID, KeyboardLayoutId, Name, DisplayName | Sort DisplayName | FT -AutoSize

    Check the long list that will be produced (203 entries) and  make a note of the culture that suits your needs.

    Now go to Control Panel > Region > Formats tab

    and under Format choose the  “FrameworkCulture” you selected from the previous PowerShell command.

    Choose Apply and reboot.

    All your problems are solved!

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