cannot save word files after 1809 update

Anonymous
2018-10-03T20:24:23+00:00

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-10-04T19:53:42+00:00

    You can try my fix as described below:

    I did these steps and it seems have (temporarily) fixed the saving problem for me:

    1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
    2. Start Word and then go to File > Options > Add-ins,

    * Under manage tab ''Manage: COM Add-ins'' GO

    * Deselect all add-ins and then type Ok.

    1. Restart Word

    Now when I click on 'Browse' it pops us the window, just as normal.

    Oh my God, this actually works! Thank you so much for sharing this with us, you saved me several more hours of pointlessly fiddling with other settings! :D

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  2. Anonymous
    2018-10-04T20:14:57+00:00

    Hi! I found the fix of the problem (another user had tried my fix and worked), 

    I did these steps:

    1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
    2. Start Word and then go to File > Options > Add-ins,

    * Under manage tab ''Manage: COM Add-ins'' GO

    * Deselect all add-ins and then type Ok.

    1. Restart Word

    Now when I click on 'Browse' it pops us the window, just as normal.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-10-04T20:16:58+00:00

    You are welcome. Glad to help!

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    1 person found this answer helpful.
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  4. Anonymous
    2018-10-05T06:15:06+00:00

    You can try my fix as described below:

    I did these steps and it seems have (temporarily) fixed the saving problem for me:

    1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
    2. Start Word and then go to File > Options > Add-ins,

    * Under manage tab ''Manage: COM Add-ins'' GO

    * Deselect all add-ins and then type Ok.

    1. Restart Word

    Now when I click on 'Browse' it pops us the window, just as normal.

    Thanks for the tip, that worked for me.  In my case it was the Adobe Acrobat add-in, maybe that's related to the root cause?

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  5. Anonymous
    2018-10-05T07:07:01+00:00

    It could be. In my case, it's not only the acrobat add-in, but also the additional add-ins from Microsoft, OneNote ect. I have tested it, one by one and I have to disable all Add-ins to make it work.

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