My only suggestion is to roll back to version 1803. And then block 1809.
Have you also encountered this bug, by any chance? Here are some other things I have tried in the meantime:
- Give "Full Control" permissions to my disk partitions (unsuccessful)
- Set "WINWORD.exe" to always "Run as administrator" (unsuccessful)
- Give "WINWORD.exe" full control permissions (unsuccessful)
- Run sfc /scannow to repair any corrupt Windows files (unsuccessful)
- Delete the contents of the Templates folder (%appdata%\Microsoft) and let Word regenerate them from scratch (unsuccessful)
That last point actually showed me something interesting: after the 1809 update, Word CANNOT regenerate "Normal.dotm" if deleted, nor any of the other files within the "Templates" folder for that matter.
This results in an application hang whenever trying to close Word. Trying to click the close button (i.e. "X") again gives the following prompt:
"Changes have been made that affect the global template, Normal. Do you want to save those changes?"
Clicking "Save" only results in the application resuming its hanging and only by clicking "Don't Save" can I get it to finally close.
Does anyone have any other idea of what might trigger this insidious bug, especially considering that Word is the only program within the Microsoft Office suite that exhibits this issue? Thanks!