cannot save word files after 1809 update

Anonymous
2018-10-03T20:24:23+00:00

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2018-11-27T16:46:06+00:00

    I run Office 2007 and have same problem, tried all suggestions unsuccessfully (uninstalling re-installing worked first time around but no longer after reboot) same issue with a pdf manager I use PDF shaper and NAPS2 a scan program. Gave up and I am back to 1803 blocking 1809 update.

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  2. Anonymous
    2018-11-24T14:40:08+00:00

    I have the same problem with saving word documents and don't have any COM add-in enabled. Is there others solution to resolve this problem. This is no solution to uninstall the 1809 update. I have two diffrent stations with the same windows (10.0.17763-17763) and Office 2016 and only one of them I recognize this problem. On the second one I can even enable com add-in.

    Please find out the solution.

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  3. Anonymous
    2018-11-21T07:28:28+00:00

    Since we rolled out 1809, multiple users complained that they cannot save files from Word. The issue seems to be the COM add-ins. When we disable all COM add-ins the issue disappears. It also doesn't matter if it is Office 2016 apps, or Office 365 apps.

    Tested with multiple add-ins, but the add-ins themselves do not seem to be the issue. Our testing scenario:

    PC1 has two add-ins: Add-in A, B

    PC2 has four add-ins: Add-in A, B, C & D

    PC ADD-IN A ADD-IN B ADD-IN C ADD-IN D Saving works?
    PC1 Active Disabled No
    PC1 Disabled Active No
    PC1 Disabled Disabled Yes
    PC2 Disabled Disabled Active Active No
    PC2 Disabled Disabled Disabled Disabled Yes

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  4. Anonymous
    2018-11-14T08:00:37+00:00

    I cant save AutoCad after 1809 update

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  5. Anonymous
    2018-10-09T17:04:51+00:00

    How can I disable that? I do not have any COM add-in enabled

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