Similar issue: Word 2016 with Acrobat Pro 2017.
Acrobat PDFMaker Office COM Add-in is enabled in Word. ACROBAT tab is visible in the ribbon, but all of its options are disabled and Word cannot save any files.
Once the add-in is disabled, the ACROBAT tab of course goes away and Word works OK.
Moreover, regardless of the Acrobat PDFMaker add-in status in Word (i.e enabled or disabled), when right clicking on any Word document and selecting convert to pdf, the pdf is not created and I get an error message that Word 2016 cannot open the file as I don't have access to it!!!