cannot save word files after 1809 update

Anonymous
2018-10-03T20:24:23+00:00

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-14T08:00:37+00:00

    I cant save AutoCad after 1809 update

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  2. Anonymous
    2018-10-09T17:04:51+00:00

    How can I disable that? I do not have any COM add-in enabled

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  3. Anonymous
    2018-10-09T13:31:40+00:00

    I have exact the same issue.

    It is the COM Add-in "Microsoft Office Remote Support for Word" that causes this issue. Disable it and it works again. Although considered a work-around.

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  4. Anonymous
    2018-10-07T20:31:38+00:00

    Hi, thanks for giving a solution, however in my case it does not work because I do not have any COM complements, I already try blocking Microsoft complements and the problem persists. I hope another solution can be delivered soon.

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  5. Anonymous
    2018-10-05T07:07:01+00:00

    It could be. In my case, it's not only the acrobat add-in, but also the additional add-ins from Microsoft, OneNote ect. I have tested it, one by one and I have to disable all Add-ins to make it work.

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