Windows 10 Blue Screen

Anonymous
2018-10-26T04:43:52+00:00

I'm getting frequent blue screens on my Windows 10 64bit install.  Here's my sad tale:

I upgraded from Win 7 32 bit to Win 10 64 bit, but found my Intel H67 chipset wasn't getting 64 bit drivers... so in order to keep using my i7-2600 2nd gen Intel CPU and other bits I upgraded to a Z77 chipset motherboard. 

I wasn't sure how Windows 10 would handle the board swap.  It was a valiant struggle I'm sure, but the change was unstable.  So I started loading drivers from the motherboard mfg.  That helped somewhat but still getting some blue screens.  So I've attached my minidumps and sysinfo.  Thank you for your help! 

minidumps and sysinfo: https://1drv.ms/f/s!ArNe4-q6Tz36hh7uTSzgvsAR4YgY

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

44 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-10-26T13:49:44+00:00

    Thank you for your direction Vijay_Verma,

    I have already dealt with the display drivers.  There was a more recent driver, but as you said my driver wasn't that old.  I will pursue Logitech after I've tested the system for awhile (later today or over the weekend).  But I thought it might be relevant to share screen captures of my Device Manager to show just how many HID-compliant devices are installed - it seems excessive. 

    I also scrolled down so you all could see my System and USB Devices, which likewise have some redundancies. 

    JPEGS of Device Manager uploaded to the folder: https://1drv.ms/f/s!ArNe4-q6Tz36hh7uTSzgvsAR4YgY

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-10-26T13:46:15+00:00

    I am here for 48 hours so if in case BSOD happens let us know.

    If not, please start a new thread :)

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-10-26T13:45:19+00:00

    Thank you for your direction Sumit,

    I used DDU in Safe Mode to uninstall the graphics drivers.  It also uninstalled GeForce Experience.  I went to my card mfg website (EVGA) to install the latest drivers for Win 10 64 bit. 

    I rebooted even though it didn't ask for a reboot.  The system has only been up for a few minutes and unfortunately I have to go work offsite today so I may not be able to report back on the success until later today or tomorrow. 

    No blue screen yet...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-10-26T09:14:16+00:00

    Below is the analysis result -

    File Name: 102518-7015-01.dmp

    BugCheck 7F

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    *** ERROR: Module load completed but symbols could not be loaded for LHidFilt.Sys

    *** ERROR: Module load completed but symbols could not be loaded for LMouFilt.Sys

    File Name: 102518-6125-01.dmp

    BugCheck 1E

    *** ERROR: Module load completed but symbols could not be loaded for LMouFilt.Sys

    *** ERROR: Module load completed but symbols could not be loaded for LHidFilt.Sys

    *** ERROR: Module load completed but symbols could not be loaded for LEqdUsb.Sys

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    File Name: 102518-5921-01.dmp

    BugCheck 7F

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    *** ERROR: Module load completed but symbols could not be loaded for LMouFilt.Sys

    *** ERROR: Module load completed but symbols could not be loaded for LEqdUsb.Sys

    File Name: 102518-5843-01.dmp

    BugCheck 7F

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    Driver Name: nvlddmkm.sys - nVidia graphics driver

    Driver Date: 1-Oct-2018

    Driver Name: LHidFilt.Sys - Logitech SetPoint HID Filter Driver

    Driver Date: 3-Apr-2018

    Driver Name: LMouFilt.Sys - Logitech SetPoint HID Filter Driver

    Driver Date: 3-Apr-2018

    Driver Name: LEqdUsb.Sys - Logitech SetPoint Unifying KMDF USB Filter

    Driver Date: 3-Apr-2018

    Recommendation

    1. See if you have updated driver for Logitech SetPoint from Logitech Support site.
    2. See if you have updated driver for nVidia from your computer manufacturer's website (Your driver seems to be up to date as its date is 1-Oct-18 but you should still install this again)

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-10-26T05:30:56+00:00

    Related to your graphics driver

    Completely remove everything of Graphics driver using DDU and install the newest copy of the driver available.

    http://www.guru3d.com/files-details/display-dri...

    You can head to either the card manufacturer or device manufacturer to get the newest driver.

    Let us know if you require any assistance.

    Was this answer helpful?

    0 comments