Windows Update service missing 0x80070424 , Windows 10 Pro x64 1803 [Solved] / Error code 0x80070006 or 0x8008005

Anonymous
2018-10-16T11:01:06+00:00

Hi all.

I've just managed to solve this issue, not being able to find any solution over the Internet after several days of search, test and fail, so I'm sharing it here in case somebody is in the same situation. I hope it is not against any policy doing so.

Version: Windows 10 Home/Pro x64 1803

Issue:    Missing service Windows Update, as a result of deletion  ( sc delete wuauserv ) . Stupid stupid action, I know, but in Home edition, I was out of ideas to avoid automatic updates not having gpo.

             Running services.msc doesnt show the Windows Update service. In Regedit the key[HKLM\SYSTEM\CurrentControlSet\Services\wuauserv] doesn't exist or is empty.

             Windows Store update and download also show errors

error:    0x80070424 when trying to refresh updates manually 

             0x80070006 after a wrong .reg recovery

Windows update troubleshooter, both the one in the windows settings or https://support.microsoft.com/en-us/help/10164 , fail to run. The last troubleshooter also includes running:

DISM.exe /Online /Cleanup-image /Restorehealth  sfc /scannow

I tried using a .reg available online to recover the service, located at this place: https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html . The service was back but I have then the error  0x80070006.  It might be due to being a different or early Windows version.

I asked a friend with a Professional 1803 version (we also used different languages for install and run Windows) to export his services\wuauserv registry. I imported it, restarted, and my updates are back. I honestly hope it might help someone out there. Best luck if you need to use it.

Cheers,

Joseps

Do the registry import as usual: copy all the text under the line in Notepad or a text editor, save it, change the extension to .reg and run it. Accept the security warning and restart.

edit 24/12/2019, as per @k1nd3r suggestion I'm deleting an unnecessary blank right under the separation line :)

edit 16/02/2020, I missed writing down here that @k1nd3r also pointed out that the fix works in Win x64 v.1909 OSb 18363.535

edit 16/02/2020, as per  @木水- and later @Aharami reported, I am adding error code 0x80080005 here and in the title as a different one this fix might help with. Please credit them for pointing out.

edit 24/02/2020, I quote here @BogdanPurghel  : There is also a script, Reset-WindowsUpdate.ps1, available on technet.microsoft.  I'd suggest searching and trying for that if this fix doesn't work for you.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00

"Description"="@%systemroot%\system32\wuaueng.dll,-106"

"DisplayName"="@%systemroot%\system32\wuaueng.dll,-105"

"ErrorControl"=dword:00000001

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00

"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\

  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\

  00

"ObjectName"="LocalSystem"

"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\

  65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\

  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

  61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\

  62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\

  00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\

  79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\

  6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\

  75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,\

  72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,\

  00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,00,76,\

  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,74,00,\

  6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\

  00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,00,74,00,79,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,61,00,6b,\

  00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,61,\

  00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,76,00,69,00,\

  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4d,00,61,00,6e,00,61,00,67,00,65,\

  00,56,00,6f,00,6c,00,75,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,\

  65,00,67,00,65,00,00,00,00,00

"ServiceSidType"=dword:00000001

"Start"=dword:00000003

"SvcHostSplitDisable"=dword:00000001

"SvcMemHardLimitInMB"=dword:000000f6

"SvcMemMidLimitInMB"=dword:000000a7

"SvcMemSoftLimitInMB"=dword:00000058

"Type"=dword:00000020

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

"ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\

  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  77,00,75,00,61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00

"ServiceDllUnloadOnStop"=dword:00000001

"ServiceMain"="WUServiceMain"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\

  00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\

  00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\

  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

  20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\

  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\0]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\1]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:c8,46,fb,54,89,f0,4c,46,b1,fd,59,d1,b6,2c,3b,50

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-03-02T17:04:58+00:00

    You are welcome! It has been a spiky issue for me, as I was infected, and aside the Windows Updates being gone Defender was gone entirely, without me even noticing that for a while. I wasn't able to "dodge" a clean re-install, but in cases in which Defender is totally gone and you have to go to such lengths to repair the Updates, it would be safer to clean reinstall. The back-up and restore is a bit complex when you have a lot of files and programs, but it helps a lot, in terms of system stability and functionality. If you had only the updates issue, I am glad it helped, but it was another bright person who came up with the imported registry key (you can find him somewhere on pages 8 or 9); In any case, I am glad you were able to find some help in my ramblings as well :D. Use RogueKiller, JRT, Malwarebytes(free version) for various scans, just to be safe, as those were/are serious infections. All the best!

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  2. Anonymous
    2020-03-02T19:10:12+00:00

    You are welcome! It has been a spiky issue for me, as I was infected, and aside the Windows Updates being gone Defender was gone entirely, without me even noticing that for a while. I wasn't able to "dodge" a clean re-install, but in cases in which Defender is totally gone and you have to go to such lengths to repair the Updates, it would be safer to clean reinstall. The back-up and restore is a bit complex when you have a lot of files and programs, but it helps a lot, in terms of system stability and functionality. If you had only the updates issue, I am glad it helped, but it was another bright person who came up with the imported registry key (you can find him somewhere on pages 8 or 9); In any case, I am glad you were able to find some help in my ramblings as well :D. Use RogueKiller, JRT, Malwarebytes(free version) for various scans, just to be safe, as those were/are serious infections. All the best!

    Hi Bogdan,

    I am afraid the Registry key came right from the beginning in the first message, as I created this thread after solving my own issue just to share the solution, as it didn´t exist anywhere before (or I wasn't able to find it).

    I changed recently my nickname from JoseP23124 to my real name Jose J Pascual, though, which I guess hasn't helped to track me. :)

    This thread, unfortunately, can't cover the other problems related to malware. Some of those can cause extensive damage beyond repair to some extent, and systems still infected won't benefit from this solution, as most of the malware will delete again Windows Update. Malwarebytes free has also worked for me in the past (for users or other people's computers), but I am reluctant to recommend it "officially" in the first post, as it will for sure raise more questions and require further support exceeding the scope of this thread. Unfortunately, there's no generic solution with a simple .reg file for those.

    Cheers!

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  3. Anonymous
    2020-03-02T20:05:45+00:00

    Ah oh got it! And also replied to another person who was thanking me for your solution with the reg key! :D And yep, everything varies when it comes to malware!

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  4. Anonymous
    2020-03-03T01:50:32+00:00

    Worked great! I haven't been able to update Windows since December and this fixed it.

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  5. Anonymous
    2020-03-03T09:40:00+00:00

    Glad to hear that, thank Jose Pascual for the solution too! Also, do consider scanning your PC for malware :s Best of luck!

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