Windows Update service missing 0x80070424 , Windows 10 Pro x64 1803 [Solved] / Error code 0x80070006 or 0x8008005

Anonymous
2018-10-16T11:01:06+00:00

Hi all.

I've just managed to solve this issue, not being able to find any solution over the Internet after several days of search, test and fail, so I'm sharing it here in case somebody is in the same situation. I hope it is not against any policy doing so.

Version: Windows 10 Home/Pro x64 1803

Issue:    Missing service Windows Update, as a result of deletion  ( sc delete wuauserv ) . Stupid stupid action, I know, but in Home edition, I was out of ideas to avoid automatic updates not having gpo.

             Running services.msc doesnt show the Windows Update service. In Regedit the key[HKLM\SYSTEM\CurrentControlSet\Services\wuauserv] doesn't exist or is empty.

             Windows Store update and download also show errors

error:    0x80070424 when trying to refresh updates manually 

             0x80070006 after a wrong .reg recovery

Windows update troubleshooter, both the one in the windows settings or https://support.microsoft.com/en-us/help/10164 , fail to run. The last troubleshooter also includes running:

DISM.exe /Online /Cleanup-image /Restorehealth  sfc /scannow

I tried using a .reg available online to recover the service, located at this place: https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html . The service was back but I have then the error  0x80070006.  It might be due to being a different or early Windows version.

I asked a friend with a Professional 1803 version (we also used different languages for install and run Windows) to export his services\wuauserv registry. I imported it, restarted, and my updates are back. I honestly hope it might help someone out there. Best luck if you need to use it.

Cheers,

Joseps

Do the registry import as usual: copy all the text under the line in Notepad or a text editor, save it, change the extension to .reg and run it. Accept the security warning and restart.

edit 24/12/2019, as per @k1nd3r suggestion I'm deleting an unnecessary blank right under the separation line :)

edit 16/02/2020, I missed writing down here that @k1nd3r also pointed out that the fix works in Win x64 v.1909 OSb 18363.535

edit 16/02/2020, as per  @木水- and later @Aharami reported, I am adding error code 0x80080005 here and in the title as a different one this fix might help with. Please credit them for pointing out.

edit 24/02/2020, I quote here @BogdanPurghel  : There is also a script, Reset-WindowsUpdate.ps1, available on technet.microsoft.  I'd suggest searching and trying for that if this fix doesn't work for you.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00

"Description"="@%systemroot%\system32\wuaueng.dll,-106"

"DisplayName"="@%systemroot%\system32\wuaueng.dll,-105"

"ErrorControl"=dword:00000001

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00

"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\

  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\

  00

"ObjectName"="LocalSystem"

"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\

  65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\

  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

  61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\

  62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\

  00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\

  79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\

  6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\

  75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,\

  72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,\

  00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,00,76,\

  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,74,00,\

  6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\

  00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,00,74,00,79,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,61,00,6b,\

  00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,61,\

  00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,76,00,69,00,\

  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4d,00,61,00,6e,00,61,00,67,00,65,\

  00,56,00,6f,00,6c,00,75,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,\

  65,00,67,00,65,00,00,00,00,00

"ServiceSidType"=dword:00000001

"Start"=dword:00000003

"SvcHostSplitDisable"=dword:00000001

"SvcMemHardLimitInMB"=dword:000000f6

"SvcMemMidLimitInMB"=dword:000000a7

"SvcMemSoftLimitInMB"=dword:00000058

"Type"=dword:00000020

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

"ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\

  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  77,00,75,00,61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00

"ServiceDllUnloadOnStop"=dword:00000001

"ServiceMain"="WUServiceMain"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\

  00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\

  00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\

  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

  20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\

  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\0]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\1]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:c8,46,fb,54,89,f0,4c,46,b1,fd,59,d1,b6,2c,3b,50

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-11-14T18:27:12+00:00

    After seeing all those comments I thought your magic would work on my system too but I got this problem. It might a tiny fix but i am not able to fix it. Please let me know what is this error now, I followed each and every instruction explained by but i got stuck in this problem now..

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  2. Anonymous
    2019-11-14T19:01:56+00:00

    That was such a Dumb mistake though I got back to my senses after replying to the post. Thanks Man I was having this issue from past month. Your fix took only about five minutes and it worked. Thanks again and in future if I run into any trouble I will directly search the problem with your name.

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  3. Anonymous
    2019-11-14T19:20:24+00:00

    After seeing all those comments I thought your magic would work on my system too but I got this problem. It might a tiny fix but i am not able to fix it. Please let me know what is this error now, I followed each and every instruction explained by but i got stuck in this problem now..

    Hi T A R U N S H U K L A

    It looks like the file fix_update.reg contents are incorrect. It might have some unwanted text from the copy&paste

    Please edit the file with notepad and check that the very first lines are these printed in bold (it works with or without the space before the first line):

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

    "DependOnService"=hex(7):72****00

    And the very last ones these:

    "Type"=dword:00000005

    "Action"=dword:00000001

    "Guid"=hex:c****50

    Any text pasted before the begining or after that "****50" might affect the file.

    If that doesn't work I am linking my own created .reg file, with the same exact content but some comments. I hope it is not against the site rules (that's the reason I didn't do it in the first post):

    Restore_WindowsUpdate_by_JoseP23124.reg

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  4. Anonymous
    2019-11-14T19:34:51+00:00

    That was such a Dumb mistake though I got back to my senses after replying to the post. Thanks Man I was having this issue from past month. Your fix took only about five minutes and it worked. Thanks again and in future if I run into any trouble I will directly search the problem with your name.

    D'oh! , I read this too late xD

    Well, the .reg file is in place so it might help others. Glad to have been able to help you.

    I am afraid this might be the single and only post you will find if you look after me. I am an average IT guy and just wanted to share this cause it was back then impossible for me to find a solution online. I was lucky with my testing so this was the place to disclose the info. This place is amazing.

    I will for sure post again if something similar happens again, but it is quite unlikely cause there are proper MS wizards here that seem to have the knowledge and the proper response for all the common and uncommon issues. So far this is almost the first time I've been stuck with no answers in Google in ages.

    I guess this is a quite unusual problem with very specific triggers, so we all were the very few unlucky to have the service vanished in this particular way.

    Anyway, thank you all again for your fantastic feedback. Cheers! :)

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  5. Anonymous
    2019-11-17T09:27:33+00:00

    Perfect fix !!

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