Windows Update service missing 0x80070424 , Windows 10 Pro x64 1803 [Solved] / Error code 0x80070006 or 0x8008005

Anonymous
2018-10-16T11:01:06+00:00

Hi all.

I've just managed to solve this issue, not being able to find any solution over the Internet after several days of search, test and fail, so I'm sharing it here in case somebody is in the same situation. I hope it is not against any policy doing so.

Version: Windows 10 Home/Pro x64 1803

Issue:    Missing service Windows Update, as a result of deletion  ( sc delete wuauserv ) . Stupid stupid action, I know, but in Home edition, I was out of ideas to avoid automatic updates not having gpo.

             Running services.msc doesnt show the Windows Update service. In Regedit the key[HKLM\SYSTEM\CurrentControlSet\Services\wuauserv] doesn't exist or is empty.

             Windows Store update and download also show errors

error:    0x80070424 when trying to refresh updates manually 

             0x80070006 after a wrong .reg recovery

Windows update troubleshooter, both the one in the windows settings or https://support.microsoft.com/en-us/help/10164 , fail to run. The last troubleshooter also includes running:

DISM.exe /Online /Cleanup-image /Restorehealth  sfc /scannow

I tried using a .reg available online to recover the service, located at this place: https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html . The service was back but I have then the error  0x80070006.  It might be due to being a different or early Windows version.

I asked a friend with a Professional 1803 version (we also used different languages for install and run Windows) to export his services\wuauserv registry. I imported it, restarted, and my updates are back. I honestly hope it might help someone out there. Best luck if you need to use it.

Cheers,

Joseps

Do the registry import as usual: copy all the text under the line in Notepad or a text editor, save it, change the extension to .reg and run it. Accept the security warning and restart.

edit 24/12/2019, as per @k1nd3r suggestion I'm deleting an unnecessary blank right under the separation line :)

edit 16/02/2020, I missed writing down here that @k1nd3r also pointed out that the fix works in Win x64 v.1909 OSb 18363.535

edit 16/02/2020, as per  @木水- and later @Aharami reported, I am adding error code 0x80080005 here and in the title as a different one this fix might help with. Please credit them for pointing out.

edit 24/02/2020, I quote here @BogdanPurghel  : There is also a script, Reset-WindowsUpdate.ps1, available on technet.microsoft.  I'd suggest searching and trying for that if this fix doesn't work for you.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00

"Description"="@%systemroot%\system32\wuaueng.dll,-106"

"DisplayName"="@%systemroot%\system32\wuaueng.dll,-105"

"ErrorControl"=dword:00000001

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00

"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\

  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\

  00

"ObjectName"="LocalSystem"

"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\

  65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\

  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

  61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\

  62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\

  00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\

  79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\

  6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\

  75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,\

  72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,\

  00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,00,76,\

  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,74,00,\

  6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\

  00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,00,74,00,79,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,61,00,6b,\

  00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,61,\

  00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,76,00,69,00,\

  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4d,00,61,00,6e,00,61,00,67,00,65,\

  00,56,00,6f,00,6c,00,75,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,\

  65,00,67,00,65,00,00,00,00,00

"ServiceSidType"=dword:00000001

"Start"=dword:00000003

"SvcHostSplitDisable"=dword:00000001

"SvcMemHardLimitInMB"=dword:000000f6

"SvcMemMidLimitInMB"=dword:000000a7

"SvcMemSoftLimitInMB"=dword:00000058

"Type"=dword:00000020

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

"ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\

  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  77,00,75,00,61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00

"ServiceDllUnloadOnStop"=dword:00000001

"ServiceMain"="WUServiceMain"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\

  00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\

  00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\

  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

  20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\

  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\0]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\1]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:c8,46,fb,54,89,f0,4c,46,b1,fd,59,d1,b6,2c,3b,50

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-02-24T18:24:11+00:00

    Thank you Bogdan for your reply and extensive report. It means a lot.

    I wasn't aware of that script but it is great to have it pointed here, in case someone has no luck with this fix and needs to keep looking for help.

    I think Microsoft should just try to develop and incorporate these fixes that seem to work as proper official ones for each Code error issue, available directly in the main help resources. I guess they ar actually doing that, but maybe this particular problem hasn't reached the number to deserve a specific treatment. Windows has become a so huge thing these days, I guess there is an incredible number of issues to deal with ahead in the queue.

    As a fellow user and IT professional that has had to search a lot of information around the Internet and many times in this site, being able to share something has it's own value and reward as itself, and this feedback I'm receiving is just fantastic.

    I can't thank you enough, you all that have created a user here just to drop some feedback in this thread. You rock guys! :)

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  2. Anonymous
    2020-02-24T17:47:59+00:00

    Jose J Pascual,

    Thank you so much for your help!

    I think I saw a comment at a certain point that said that Microsoft should pay their users for coming up with valid issue-solving work-arounds.

    There is also a script, Reset-WindowsUpdate.ps1, available on technet.microsoft , but I did not run it since it no longer seems to be needed, while they are also proposing additional resources and documentation for manual reset of the windows update components. A bit tedious if you ask me, as they are not only "just a few steps to follow. In any case, big big thanks again, Jose! Cheers!

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  3. Anonymous
    2020-02-24T02:59:29+00:00

    Thank you. This was exactly the solution I needed. Sadly only found due to a random comment linking this in another thread.

    Easy and immediate fix to my problem. Thank you so much!

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  4. Anonymous
    2020-02-23T23:48:02+00:00

    Thanks very much, I got my MS Store works again after update the above registry. I spend hours looking for a solution. then found it here..

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  5. Anonymous
    2020-02-22T10:08:53+00:00

    Ao importar o arquivo com o texto colocado no bloco de notas e salvo como o nome fix.update.reg, os serviços de massas com erro com algo parecido como o arquivo não estão sendo um registro válido ou algo assim.

    Oi. Eu não falo português, esta é uma tradução do google.

    Você não pode usar o texto traduzido, o conteúdo do arquivo .reg que você está criando também traduzido partes do Windows não entende.

    Copie e cole uma versão original em inglês do texto.

    Convido todos para escrever aqui em inglês usando qualquer tradutor, pois é o idioma comum que todos entendemos.

    Boa sorte,

    Jose

    Inglês:

    Atenção. Evite usar o texto de um tradutor automático para colar no arquivo .reg, pois não funcionará. Use a versão original em inglês deste tópico para copiar e colar o conteúdo do arquivo, para que o Windows possa entender os comandos internos e criar o serviço.

    Felicidades!

    Bom dia e obrigado pela resposta,

    Eu importei de outro micro o registro e dessa vez consegui fazer com que o arquivo aparecesse no sistema mas o windows update insiste em não aparecer  no services.msc entao ainda nao consigo atualizar o meu windows. usando Windows update.

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